Telesales Representative

Company Description IMETS Medical School is dedicated to transforming healthcare education through innovative, comprehensive, and specialized programs tailored to the evolving needs of healthcare professionals. The institution focuses on delivering high-quality, practice-oriented learning experiences that help learners advance their careers and improve patient care. IMETS integrates modern teaching methods and technology to make education accessible and impactful for diverse learners. The school fosters a collaborative environment where academic excellence, professional development, and continuous learning are strongly encouraged.

Role Description The Telesales Representative is a full-time remote role responsible for promoting IMETS Medical School programs to prospective learners and healthcare professionals. Day-to-day tasks include making outbound and handling inbound calls, presenting program offerings, answering questions, and guiding potential applicants through the enrollment process. The role involves maintaining accurate records in CRM systems, following up with leads, and meeting individual and team sales targets. The Telesales Representative collaborates with marketing and admissions teams to refine messaging, participate in campaign follow-ups, and provide feedback on learner needs. This role also requires ongoing self-training on program updates and adherence to ethical and regulatory standards in education sales.

Qualifications

• Candidates should possess strong Communication skills, including clear speaking, active listening, and the ability to tailor messaging to diverse audiences.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve concerns, and create positive experiences for prospective learners.
• Candidates should possess Sales skills, including lead qualification, objection handling, and closing techniques in a telesales or inside sales environment.
• Candidates should possess Training-related skills, such as the ability to learn program details quickly and explain complex information in simple terms.
• Proven experience in telesales, inside sales, or call center roles, preferably in education, healthcare, or professional training sectors.
• Comfort working with CRM tools, call systems, and basic office software, with strong attention to data accuracy and follow-up discipline.
• Self-motivated with the ability to work independently in a remote setting, manage time effectively, and meet or exceed performance targets.
• High school diploma or equivalent required; post-secondary education or relevant certifications in sales or healthcare education are an advantage.