Telesales Representatives HK, SMB

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Telesales Representative to join our SME team and help us unleash the potential of our business.

What you’ll own

Acquire lower-complexity SME merchants efficiently through a predominantly phone-based sales model, improving speed, conversion and cost of acquisition.

• Manage assigned leads and conduct outbound prospecting to targeted SME segments.

• Understand merchant needs, explain relevant payment solutions and progress suitable opportunities remotely.

• Prepare and follow up quotations/proposals within agreed commercial guardrails.

• Maintain a high-volume contact and follow-up cadence while delivering a good merchant experience.

• Record all activities, opportunity stages and outcomes accurately in Salesforce.

• Coordinate hand-off for onboarding, credit review and activation once a merchant commits.

• Capture customer feedback, objections and loss reasons to improve proposition and targeting.

• Other related duties assigned as needed.

What you’ll bring

• 2–4 years of telesales, inside sales or B2B sales experience preferred. Fresh graduates with some experience in direct sales welcome to apply.

• Confident telephone selling, negotiation and objection-handling skills.

• Comfortable working to activity, conversion and revenue targets.

• CRM discipline and ability to work in a structured, high-volume sales environment.

• Fluent Cantonese; good English and Mandarin preferred.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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About Us

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations:

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.