Territory Manager - West Coast

Key Roles & Responsibilities

Territory Ownership & Growth

• Own and grow a multi-state territory AK, CA, HI, OR, WA with full accountability for revenue performance and market expansion.
• Develop and execute a strategic territory plan aligned with company growth objectives.

Customer Management (≈20%)

• Manage and strengthen relationships with existing customers, including fabricators, distributors, and dealers.
• Drive organic growth through proactive account management, product training, and joint sales initiatives.
• Partner with customers on project opportunities to increase share of wallet.

New Business Development (≈20%)

• Actively prospect and acquire new customers across fabricators, distributors, and hardscape/masonry dealers.
• Utilize a multi-channel approach including in-person visits, phone outreach, email campaigns, and social media selling.
• Maintain a strong pipeline and consistently meet or exceed new business targets.

Project Engagement (≈60%)

• Build relationships with design/build, high end residential, architects, designers, and specifiers to drive product specifications.
• Deliver product presentations and continuing education (CEU) sessions to influence project decisions.
• Position Polycor as a preferred natural stone partner in the A&D community.

Product Expertise

• Represent Polycor’s full product portfolio including limestone, marble, granite, fabricated stone, and Vetrazzo
• Educate customers on applications, features, and competitive advantages of natural stone solutions

Travel & Territory Coverage

• Travel approximately 60% within the territory to maintain strong market presence, customer engagement, and develop prospect opportunities.

Sales Operations & Reporting

• Collaborate with Sales Director to set goals, refine strategy, and track performance
• Maintain accurate and timely updates in CRM, including activity tracking, pipeline management, and forecasting
• Provide regular insights and territory analysis to support data-driven decision-making
• Participate in weekly team calls, and monthly 1-on-1’s.
• Sales Operations Standard Metrics
  • 12 to 24 hour response to inbound inquiries from leads, customers, prospects, calls, emails, internal teams, etc. (In office and out of office/traveling expectation)
  • 100% Salesforce compliance
  • 30 - 35 meetings per month.
  • 2 CEU presentations per month.
  • Expected pipeline of XX in new project opportunities
  • Expected pipeline of XX in new dealer, distributor, fabricator opportunities
  • Targeted 80% effort prospecting, 20% effort with existing customers
  • Open opportunities activity, close dates, information accurate and up to date.
  • Consistent and up to date open leads follow up

Cross-Functional Collaboration

• Partner with internal teams (operations, marketing, finance, leadership) to support customer needs and drive business results
• Communicate market feedback to help inform product development and go-to-market strategies

Predictive Index Analysis

In an effort to make more informed hiring decisions, Polycor uses the Predictive Index as part of our selection process. Please complete your assessment using the link below. Your responses will help us better understand your natural work style and how it aligns with the role.

Predictive Index Assessment

Compensation & Benefits

Total target compensation of $100,000–$140,000, consisting of a competitive base salary plus commission.

Polycor offers a comprehensive benefits package designed to support your health, well-being, and future.

• Competitive base salary plus commission opportunity
• 401(k) and Roth 401(k) with company match
• Comprehensive Health, Dental, and Vision Insurance
• Life, Disability, and AD&D Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (Vacation and Holidays)
• Flexible work schedule

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Polycor: The Polycor Group is a world leader in the natural stone industry. Founded in Quebec City in 1987, Polycor employs over 1,000 people and has more than 80 quarries and 20 manufacturing plants in Canada, the United States and France. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects. For more information, visit Polycor's website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Polycor is an equal opportunity employer.