TEST MANAGER (8+ Years)
Role Summary
The Test Manager provides QA leadership and governance for AI-enabled enterprise systems, ensuring strong automation practices, consistent AI testing standards, quality delivery, and cross team coordination across all solutions.
Key Responsibilities
- Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations.
- Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories
- Govern end-to-end testing execution across complex enterprise technology stacks
- Define and enforce AI specific testing frameworks, covering ex : Prompt safety, prompt drift, hallucination detection , Bias, fairness, compliance checks
- Oversee voice and conversational AI testing, ensuring Speech-to-text (STT) quality and accuracy ,Sentiment analysis reliability ,Intent classification
- Own QA metrics, capacity planning, and upskilling
- Collaborate with Product, Architecture, and Compliance teams
Required Skills (Must Have)
- Experience leading automation-heavy QA teams
- Strong understanding of Java/Python-based automation frameworks
- Selenium ecosystem and CI/CD governance
- Hands-on exposure to AI testing tools (e.g., Testsigma, Testim ) for evaluation and governance
- Minimum of 2-3 years of hands on experience with GenAI and Agentic AI solutions across production, client facing, or enterprise systems, including ownership of quality oversight and governance.
Good to Have
- Good ERP / Accounts Payable knowledge (e.g., Oracle ERP, SAP)
- ISTQB certification
Job Special Requirements
Fluency in English is a must.