Tester

Introduction

WOO TECH Vietnam is the technical innovation hub of the Australia-based WOO Group, specializing in creative and technology solutions. As we transform into an AI-first company, our Vietnam team leads cutting-edge development for global clients ranging from startups to enterprise organizations.

We're building the future of creative technology, combining artificial intelligence, advanced development frameworks, and strategic business analysis to deliver unprecedented value to our clients.

We are seeking a Software Tester (Manual QA) with a keen eye for detail and a passion for technology to join our Vietnam team. You will work across multiple client projects, making sure every website, app and workflow we deliver works as expected before it goes live.

The ideal candidate brings a mix of testing expertise and technical curiosity, with the ability to thoroughly evaluate products, ensure quality, and collaborate closely with our development team to deliver innovative, high-performing solutions

Our office is located in a dynamic workspace in the heart of Cau Giay Hanoi.

From day one, you will be working with a diverse team of passionate professionals. You will have a clear path of progression within the business, and access to exciting opportunities to learn and push your boundaries.

Job description

· · Read and analyse client briefs, specifications, user stories and designs (e.g. Figma) in English, and raise questions or gaps early.

· Create test plans, test cases, checklists and test data for client projects, and review test cases written by team members.

· Perform manual functional, UI, regression and smoke testing, and support user acceptance testing (UAT) for websites, web/mobile apps and workflows.

· Test WordPress websites, including themes, page builders, plugins, forms, WooCommerce/checkout flows, and regression after core, theme or plugin updates.

· Test mobile apps on real iOS and Android devices (including TestFlight / internal test builds), covering installation, navigation, push notifications, and different screen sizes and OS versions.

· Test business workflows and integrations end-to-end, such as form-to-CRM, email notifications, payment gateways, scheduled jobs, third-party APIs and automation platforms (e.g. Zapier, Make, n8n).

· Perform cross-browser, cross-device and responsive testing (Chrome, Safari, Firefox, Edge; desktop, tablet and mobile).

· Perform API testing using Postman or similar tools, and verify data in the database (MySQL/MariaDB) using basic SQL queries.

· Carry out basic non-functional checks: page speed (PageSpeed Insights/Lighthouse), accessibility, broken links, basic SEO (meta tags, redirects) and basic security (permissions, form input handling).

· Run smoke tests on staging and production environments after each release or deployment.

· Log bugs in JIRA with clear steps to reproduce, screenshots/screen recordings and environment details; assess severity and priority, and track each bug through to verification and closure.

· Work closely with developers, project managers and designers to clarify requirements, reproduce issues and analyse root causes to help prevent recurring defects.

· Use AI tools to support test case design, test data generation and reporting.

· Submit daily work and test reports.

· Contribute to improving QA processes, templates and checklists across projects.

· Undertake additional tasks as assigned by management.

Requirements

• At least 2 years of experience in manual testing of web and mobile applications, ideally in an agency or outsourcing environment.
• Solid understanding of software testing fundamentals: test design techniques, test levels and types, the bug life cycle, and the SDLC (Agile/Scrum).
• Hands-on experience in functional, regression, exploratory, cross-browser and responsive testing.
• Experience testing mobile apps on both iOS and Android (real devices and emulators/simulators).
• Experience testing APIs with Postman or a similar tool, and writing basic SQL queries to verify data.
• Proficiency with JIRA or a similar bug tracking tool.
• Good English reading and writing skills to understand specifications and write clear test cases and bug reports.
• Strong attention to detail, good organisation, and the ability to manage multiple projects and deadlines at the same time.
• Good communication skills and the ability to work closely with developers, project managers and clients.

Nice to have

• Experience testing WordPress websites (themes, plugins, WooCommerce, etc.)
• Experience with test management tools (TestRail, Zephyr, Xray, etc.).
• Experience with test automation tools/frameworks such as Playwright, Cypress, Selenium (web), Appium (mobile) or Postman/Newman (automated API tests).
• Basic programming or scripting knowledge (JavaScript/TypeScript, PHP or Python).
• Experience with performance/load testing tools such as JMeter or k6.
• Familiarity with Git and CI/CD pipelines (GitHub Actions, GitLab CI, etc.).
• Experience testing integrations with workflow automation platforms (Zapier, Make, n8n) or CRMs (HubSpot, Salesforce, etc.).
• ISTQB Foundation Level certification.

Benefits

· Competitive Market Rate Salary based on experience

· Additional 13th month salary

· Comprehensive Leave Options, including 12 days annual leave, 5 days of paid sick leave during Year 1, increasing to 15 days annual leave in year 2, birthday leave, and Christmas Day leave.

· Social insurance on full salary

· Continuous Learning and Development opportunities

· Rewards and Recognition program, including company-sponsored trips, events and team-building activities

· State-of-the-art equipment, including a new modern developer laptop, two large monitors, and headset.

· An international work environment with highly skilled colleagues to learn from, both locally and globally, where you can develop your professional and English skills.

· Working Monday – Friday 8:30am – 5:30pm with one hour lunch break. Working from home on Wednesday for the whole Group.