Testing, Hypercare & Training Lead

*Authorized to work in the US required; US Citizenship preferred *Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in Maryland *Three references required POSITION DESCRIPTION: The Testing, Hypercare & Training Lead will lead testing, go-live readiness, hypercare operations, and end-user adoption activities to ensure a stable transition to Oracle Fusion Cloud. RESPONSIBILITIES: Develop and manage testing strategy (SIT, UAT) Coordinate defect tracking and resolution Lead hypercare operations and incident coordination Ensure priority-1 issues meet response expectations during hypercare Lead training and documentation efforts, including UPK artifacts Support user readiness and change adoption activities REQUIREMENTS: 10+ years of experience with ERP testing and training ERP testing and go-live leadership experience Experience managing hypercare and post-go-live stabilization Training and documentation experience in Oracle Cloud environments Strong coordination and communication skills Experience supporting mission-critical systems Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria. Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.