Total Rewards Coordinator

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

The Total Rewards Coordinator is responsible for supporting and assisting with the day-to-day efficient operation of the Human Resources Department.

Schedule: Monday–Friday, 8:30 AM–5:00 PM | Hybrid Schedule (3 days in office per week)

What You'll Do:

• Maintain all aspects of HRIS function including processing new hires, terminations, position changes, self-service approvals, internal communications, routine audits and back end maintenance to ensure consistency and integrity of employee data
• Serve as point of contact for answering internal and external general HR inquiries and escalate as appropriate
• Onboard PFX home office and remote new hires on first day including completion of I-9, explanation of Paylocity and basic policies
• Complete and process verifications of employment, unemployment/separation reports, census requests and incoming mail
• Assist with gathering reports for HR and operational metrics as requested and needed
• Maintain documentation in personnel files and Google Drive as necessary
• Track inventory of new hire swag, collaborating with Total Rewards Manager to order additional supplies as needed
• Ensure compliance with all federal, state and local employment laws (e.g. ADA, ACA, FLSA, Title VII, FMLA, ERISA, DOL, OSHA)
• Participate in HR Department Team meetings
• Provide weekly support for payroll processing
• Perform additional duties as assigned
• Provide back up support to other Total Rewards Team members as needed
• Play a supporting role in a range of HR related projects (Open Enrollment, Compensation, Onboarding, Orientation, Handbook Review, Engagement Initiatives, etc.)
• Participate in developing, recommending, implementing, communicating and upholding company-wide personnel policies and procedures
• Assist other HR COI Teams with administrative needs including launching annual compliance trainings

What We’re Looking For:

• Knowledge of basic human resources functions and procedures
• Understand, interpret, and apply general company and departmental policies and procedures
• Excellent interpersonal communication and relationship-building skills
• Ability to communicate clearly and concisely, both orally and in writing
• Strong clerical, administrative, attention to detail, problem solving and follow through skills
• Ability to work effectively with multiple levels of management and work both independently with minimal supervision, as well as collaboratively in a team environment
• Maintain employee confidence and demonstrate tact and discretion in all situations
• Exhibit an outgoing, people-oriented, helpful and positive attitude with a customer-centric approach to working with internal and external stakeholders
• Proficient computer skills, Google Suite preferred

Why You'll Love Working Here:

Pet People, First and Always: We’re a company built on relationships—both with our team and the independent pet community we serve.

• An Industry on the Move: With our recent expansion, we’re more connected than ever, creating career growth opportunities at every level.
• Culture of Care: From employee wellness to professional development, we invest in YOU.
• Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.

Benefits and Perks of Being Part of the PFX Pack!

Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
PTO & Paid Holidays – Because work-life balance matters.
Paid Parental Leave – Supporting you in every stage of life—furry babies and human ones!
Pet Perks & Product Discounts – Treat your pets like royalty with exclusive savings.
Hybrid Schedule – The best of both worlds—flexibility to work from home and collaborate in the office.
Education Assistance Program – Invest in yourself, and we’ll help with the cost!

At PFX, we take care of our people—because when you thrive, so do we.

Ready to join the pack? Apply today.
Want to go beyond the job description? Follow @LifeatPFX to explore employee spotlights, real team moments, and an authentic look at how our culture comes to life across our network.

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

All offers of employment are contingent upon passing a required criminal background check