Total Rewards Specialist

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

SUMMARY:

Under the direction of the Director, Total Rewards, the Total Rewards Specialist is responsible for administering payroll, compensation, benefits, and related HR programs to ensure accurate, compliant, and efficient operations. This role partners with Human Resources, Finance, leaders, and external vendors to support payroll processing, compensation administration, benefits management, reporting, employee inquiries, and regulatory compliance. The ideal candidate is detail-oriented, analytical, customer-focused, and committed to maintaining data integrity and confidentiality while delivering a positive employee experience.

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

Key Payroll and Benefits Function Responsibilities Include, but Are Not Limited to:

• Process bi-weekly, semi-monthly, or weekly payroll accurately and on schedule.
• Review payroll data for accuracy, including hours worked, overtime, paid time off, bonuses, commissions, and deductions.
• Maintain employee payroll records and ensure timely updates for new hires, terminations, promotions, and status changes.
• Coordinate payroll tax reporting and ensure compliance with applicable federal, state, and local regulations.
• Reconcile payroll reports and resolve discrepancies promptly.
• Manage garnishments, wage attachments, child support orders, and other involuntary deductions.
• Respond to employee payroll inquiries and provide excellent customer service.
• Support year-end payroll activities, including W-2 preparation and audit requests.
• Administer compensation programs, salary structures, and pay practices.
• Conduct market analyses and participate in salary benchmarking activities.
• Assist with annual compensation planning, merit increases, bonus programs, and promotional pay reviews.
• Evaluate positions and support job classification and salary grade recommendations.
• Monitor internal equity and ensure compensation decisions align with company policies.
• Prepare compensation reports, analyses, and recommendations for leadership.
• Maintain compensation data within HRIS and payroll systems.
• Ensure compliance with FLSA, state wage and hour laws, and other employment regulations.
• Create and maintain payroll, headcount, compensation, and workforce analytics reports.
• Support internal and external audits related to payroll and compensation.
• Maintain confidentiality of employee compensation and personal information.
• Recommend process improvements and system enhancements to increase efficiency and accuracy.

Key Human Resource Responsibilities Include, but Are Not Limited To:

• Processing monthly benefit invoices
• Assist in regular audits within benefit administration sites for accuracy
• Provide census data to vendors when applicable
• Assist employees with inquiries and coverage issues as a liaison with vendors and providers
• Support annual enrollment process including HRIS programming
• Support new hire, life event, and termination process
• Responsible for special human resources projects as assigned
• Review and process unemployment claims
• Maintains employee files and all HR-related records in accordance with recordkeeping and retention requirements
• Responsible for any HR special projects as assigned

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

• Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or related field preferred.
• 3-5 years of payroll administration experience required.
• 2+ years of compensation administration or HR analytics experience preferred.
• Experience with HRIS and payroll systems such as UKG, ADP, Workday, Paycom, or similar platforms.

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about InfuSystem and serving customers and patients
• Strives to make an impact on improving our business processes and results
• Exemplary honesty and integrity
• Ability to collaborate effectively and work selflessly as part of a team

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPREHENSIVE BENEFIT PACKAGE:

At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!

• Health plan options that include an employer contribution
• Health Savings Account (HSA)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Dental and Vision premiums covered by InfuSystem
• Life Insurance, STD & LTD
• Paid Parental Leave
• Adoption and Fertility Assistance
• 401(k) with a specified Company Match
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Employee Assistance Program
• Competitive Pay
• Employee Referral Bonus