Training Consultant

ServiceNow Trainer / Training Consultant | Contract

Location: Anywhere in Australia

What you’ll be doing

• Develop ServiceNow training materials, user guides and supporting documentation
• Create clear, practical learning content tailored to different user groups
• Deliver ServiceNow training sessions to client users
• Facilitate workshops, demonstrations and user enablement sessions
• Translate ServiceNow functionality and processes into easy-to-understand training content
• Work with project stakeholders and SMEs to ensure training aligns with the solution being delivered
• Update training materials as the platform and processes evolve
• Support user adoption and readiness throughout the rollout

What we’re looking for

• Previous experience in training, learning & development, change or user enablement
• Exposure to ServiceNow projects or environments
• Strong experience developing training documentation, user guides or learning materials
• Confident facilitating training sessions for business users
• Excellent written and verbal communication skills
• Ability to simplify technical concepts for non-technical audiences
• Comfortable working in a project-based client environment

You don’t necessarily need to be a ServiceNow developer or deeply technical specialist. We’re particularly interested in people who can understand the platform, create effective learning materials and confidently train users.

Why consider this role?

• Contract opportunity
• Work from anywhere in Australia
• Large ServiceNow project exposure
• Strong focus on training, documentation and user adoption

If you have experience supporting ServiceNow adoption through training, documentation or user enablement, we’d love to hear from you.

Apply now to discuss the opportunity.