Training Consultant

For a business of any size to thrive, its people need to thrive. They need to be part of a healthy, inclusive culture. They need to be the right people in the right jobs. They need skills and training to do their jobs well. A thriving organization also needs someone to navigate the complex waters of employment law, compliance, risk mitigation, compensation and so much more. That’s a lot. And in reality, it takes more than one person to do it.

That’s why Employers Council exists. To collaborate with businesses in solving problems and unlocking unique opportunities for growth. To add the collective experience of our HR and legal professionals so they can find cost-effective solutions and make smart decisions. We’re here to be a partner in building and maintaining a truly exceptional workplace.

Because when you have that, you set the stage for long-term success for everyone.

Employers Council is seeking a Training Consultant to join our team. The Training Consultant for Corporate Training and Events supports Employers Council members across training operations, registration, learning systems, and program delivery. This collaborative role combines responsive customer service and administrative coordination with adult learning, facilitation, needs assessment, and the development of effective in-person and virtual learning experiences. The successful candidate brings strong attention to detail, sound judgment, adaptability, technological confidence, and a passion for helping others learn.

For over 85 years, our committed staff have worked at the top of their fields to provide the highest quality guidance to help organizations create cultures that support a highly engaged workforce.

Become a part of making work better for everyone by helping employers build exceptional workplaces!

This is a hybrid position.

Salary - $75,000

Essential Duties and Responsibilities

• Actively promotes and sells onsite training programs from Employers Council’s training catalog, matching course offerings to each client’s business needs, audience, and desired outcomes.
• Consults with members to assess training needs, recommend appropriate catalog-based solutions, define delivery requirements, and develop clear scopes of work for onsite engagements.
• Manages onsite training opportunities from the initial inquiry through scoping and handoff, including clarifying objectives, delivery format, audience size, course customization needs, facilitator requirements, timelines, and pricing.
• Builds relationships with members and clients to identify opportunities for additional training engagements and expanded use of Corporate Training and Events services.
• Promotes and sells additional CTE services, including employee and organizational surveys, organizational development services, and training passes, based on identified client needs.
• Develops packaged solutions that strategically combine onsite training with surveys, organizational development services, training passes, or other CTE offerings to address broader workforce and organizational goals.
• Maintains timely and accurate documentation of onsite opportunities, client needs, recommended solutions, scopes, pricing, and next steps.
• Follows-up on onsite training inquiries and proposals to answer questions, refine solutions, address barriers, and support conversion from inquiry to confirmed engagement.
• Uses client conversations, training evaluations, and service interactions to identify emerging needs and recommend appropriate follow-up services.
• Facilitates training classes and presentations on a variety of organizational topics in both in-person and virtual settings using effective adult-learning techniques and methodologies.
• Consults and collaborates with Employers Council Employees and members to assess learning needs, recommend appropriate solutions, and develop methods to evaluate results.
• Develops and updates competency-based classes, programs, presentations, speeches, and supporting materials to address current and anticipated member needs.
• Partners with team members in a collaborative, member-focused, and results-oriented work environment.
• Drafts articles and other educational content for Employers Council publications and external publications, as requested.
• Adapts delivery methods, tools, and work practices in response to changing priorities, audience needs, and evolving approaches to online and in-person learning.
• Communicates clearly with varied audiences, listens actively, and adjusts messaging and facilitation approaches to meet participant and stakeholder needs.
• Prioritizes organizational and customer needs, demonstrates appropriate urgency, and supports collaboration and teamwork across the organization.
• Uses technology, data, and sound administrative practices to support organizational goals and a positive user experience.

Qualifications/Education

Listed below are representative of the knowledge, skills, and ability required.

• Demonstrated experience in core training and development disciplines such as adult learning, facilitation, and needs assessment.
• Bachelor’s degree in related fields such as communications, organizational leadership, organizational development, or human resources, or equivalent related business experience.
• Proven ability to train and facilitate groups of assorted sizes in areas such as leadership, conflict management, and customer relations.
• Ability to communicate clearly and concisely both verbally and in writing, to include attention to detail and proofreading skills.
• Excellent customer service orientation and the ability to effectively interact with and relate to all levels of organizational staff.
• Ability to travel regionally.
• Ability to solve problems and deal with a variety of variables.
• Strong customer service skills
• Must gain sufficient knowledge of Employers Council’s training and event offerings, organizational structure, policies and exercise independent judgment and discretion.
• Strong project management skills.
• This role requires effective verbal communication, including regular phone conversations and active participation in both in-person and virtual meetings. To support engagement, collaboration, and meaningful team interaction, employees are expected to participate in a camera-on meeting culture during virtual meetings.