Training Job Aid Support- Analyst

The Opportunity

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are hiring a Training Job Aid Support Analyst to help a major federal agency modernize how it manages money. This is a one-of-a-kind, 10-year financial management transformation, replacing legacy systems with a modern cloud platform used across the agency.

You'll create the job aids, guides, and training materials that help agency users learn the new Oracle Fusion Cloud system. Training is a core part of how this program succeeds. If you're early in your career, learn fast, and want to grow on a program of this size, this role is built for you.

Why AI Matters Here

AI is central to how this team delivers. We want analysts who already use AI tools (Claude, ChatGPT, Copilot, or similar) to learn new systems quickly, turn complex processes into clear instructions, draft and update training content, and keep materials current as the system changes. Be ready to show us how you've used AI to close a knowledge gap and get real results.

What You Will Do

• Develop Oracle Fusion Cloud user job aids and quick-reference guides.
• Create step-by-step system procedures.
• Develop training presentations, instructor materials, and participant guides.
• Capture and maintain Oracle application screenshots.
• Translate business processes into clear end-user instructions.
• Update training materials as system configurations change.
• Support instructor-led and virtual training.
• Support training exercises and demonstrations.
• Coordinate with functional SMEs and change management teams.
• Assist with knowledge transfer and end-user adoption activities.

Required Qualifications

• 3 years of training, documentation, or technical writing experience.
• Knowledge of or hands-on experience developing ERP or software training materials.
• Strong technical writing and documentation skills.
• Experience creating job aids, SOPs, or quick-reference guides.
• Knowledge of or exposure to Oracle Fusion Cloud applications.
• Demonstrated use of AI tools to learn new systems and accelerate content development.

Preferred Experience

• Knowledge of or hands-on experience with Oracle Guided Learning, WalkMe, Captivate, or similar digital adoption tools.
• Any exposure to federal implementation projects.

What You'll Gain

• Hands-on experience on a decade-long federal modernization program.
• Mentorship from senior Oracle, training, and change management specialists.
• A career path that grows with the program: more scope, more responsibility, more expertise each year.
• In-demand skills in ERP training, digital adoption, and AI-enabled content development.

What Success Looks Like

• Job aids and training materials are accurate, clear, and delivered on schedule.
• Materials stay current as the system changes, with minimal rework.
• End users can complete tasks on their own using the materials you built.
• You ramp up fast on Oracle Fusion, using AI to accelerate learning, and take on more scope over time.