Training Sales Advisor

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Training Sales Advisor Location: Pretoria, South African (hybrid working arrangement with 4 days in office, 1 day work from home) About this role: As a Sales Advisor for BSI's Training Team, you will promote and sell our ISO training solutions to both new and existing clients. Using a consultative approach, you will identify customer needs, recommend appropriate training programmes, and manage opportunities from initial enquiry through to close. You will own the full sales cycle: prospect, qualify, advise, propose, close and grow accounts. Success in this role comes from building strong customer relationships and pipelines, self-generating and converting sales opportunities and driving growth through effective cross-selling and upselling. Key responsibilities & accountabilities: Proactively engage with prospective customers through outbound calls, emails, and follow-up activities to generate new business opportunities. Consult with clients to understand their training and development needs and recommend suitable solutions from BSI's portfolio. Clearly communicate the benefits and value of BSI training courses, promotions, and learning pathways. Build strong relationships with customers, influencing and guiding them towards the most appropriate training solutions. Manage the full sales cycle, from lead generation and qualification through to conversion and enrolment. Maintain accurate customer records and sales activity within the CRM system. Track, nurture, and follow up on leads to maximise conversion opportunities and achieve sales targets. Consistently contribute to pipeline growth through effective prospecting, customer engagement, and account development. ​ To be successful in this role, you have: Completed your Matric / Grade 12 certificate 2 - 4 years of proven experience in a sales or customer service role. Experience or knowledge in ISO standards is advantageous Excellent communication and listening skills with a confident and courteous manner To enjoy working with customers and building relationships Good patience, persistence and persuasiveness, with flexibility and solution-driven The perseverance and the ability to handle customer rejections To be well-organized and thorough, especially under pressure To enjoy working within a target-driven team environment To understand and comply with the main KPIs required for telesales Based in or near Pretoria, South Africa Key Performance Indicators: Average calls per day Achieving weekly, monthly, quarterly, and yearly sales and revenue targets Keeping CRM (SFDC) up to date and client records accurate Networking with key accounts Self-Generating Leads * Please note: BSI is unable to provide visa sponsorship for this vacancy. Do you believe the world deserves excellence? BSI (British Standards Institution) is the leading global standards and certification company, equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare, and ICT. With over 81,000 clients in 172 countries, BSI is an organization which standards inspire excellence across the world. As BSI celebrates 125 years of shaping standards, inspiring trust, and helping organisations perform better, there has never been a more exciting time to join us. Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. #LI-JT1 #LI-HYBRID About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.