Overview:

Ensures all transfer fee income and related transactions are accurately reconciled, processed and reported for Global Capital Markets (GCM) clients. Manages a high volume of manual transactions, updating multiple systems, investigating and resolving outstanding items, and producing profit and loss reporting.

Primary Responsibilities:

Reconcile and process a high volume of large transfer fee transactions for GCM clients daily; investigate and resolve reconciliation breaks and unmatched items.
Process fee returns, adjustments and corrections as required; support profit and loss analysis by ensuring accurate capture of fee income and adjustments.
Maintain accurate records across multiple internal systems.
Monitor outstanding receivables and proactively chase unpaid amounts.
Ensure all transactions are processed within defined service levels and control standards.
Produce monthly reporting relating to transfer fee activity and profitability.
Escalate issues, trends or risks that could impact revenue collection or operational performance; identify opportunities to improve existing processes and controls while working within a largely manual environment.
Maintain strong audit trails and supporting documentation for all processing activities.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

Combined minimum of 3 years’ higher education and/or work experience
Detail-oriented
Demonstrated organizational skills
Demonstrated time management skills
Demonstrated numerical
Demonstrated analytical skills
Prior experience with pertinent spreadsheet software

Education and Experience Preferred:

Previous experience in a reconciliation, nostro, cash management, settlements, operations and/or financial control environment
Ability to investigate and resolve discrepancies
Prior experience working with multiple systems
Understanding of fee processing, cash reconciliations and/or revenue reconciliation activities
Experience producing operational and financial reporting

Physical Requirements:

Location

London, United Kingdom

About Us

Great companies have an enduring sense of purpose. With roots dating back to the founding of Wilmington Trust Company by T. Coleman du Pont in 1903, Wilmington Trust has been serving successful individual and institutional clients for more than a century. Wilmington Trust is internationally recognized and has a team of experienced and skilled professionals focused on delivering a high caliber of service to every client relationship. We are proud to be part of the M&T corporate family.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.

Ready to join our team? Submit your application today!

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Transfer Fee Reconciliation Analyst - UK