Transport Officer

Do you want to support people, the economy, education and the environment by “keeping the wheels running” around the county? By playing your part in helping keep buses and specialist transport on time and reducing congestion you’d enable 1,000s of people to get to work, school, appointments and leisure.

Roles in the Communities, Economy and Transport (CET) department offer enormous scope to make a positive impact on the quality of life for people and the environment of East Sussex. From operating waste facilities and registration offices, to maintaining roads and major infrastructure planning, the moment an East Sussex resident steps outside their front door, they are interacting with our work.

CET’s Transport Hub provides vital connections into the public transport network across the county to help people go about their daily lives, from getting to the gym and the shops, to visiting family and friends. We transport thousands of children to school every day, we provide transport for some of the most vulnerable people in our area and we help people who don’t have the opportunity to access public or private transport. Transport Hub services range from fleet management to transport of Adult Social Care customers, contracted bus and community services and home to school transport.

We currently have three vacancies for Transport Officers across the Transport Hub due to staff progression at the council and retirement. While the job description and person specification for Transport Officers is the same, each job will be different day-to-day. Ultimately, all roles are about helping passengers get to where they need to be and working with operators (including our own services) to do so.

Role 1: Passenger Transport – Bus Team CMT_595

The post holder will work as part of the Bus Team within the Transport Hub which is responsible for the provision of a variety of transport services for internal and external clients. We help public transport services to change and adapt to infrastructure and demands, by doing things like supporting the monitoring of real-time passenger information at bus stops or re-routing services around roadworks.

Role 2: Passenger Transport – Adult Social Care Transport & Fleet Management CMT_591

The post holder will work as part of the Transport Hub’s ASC Transport & Fleet Management Team, which provides bespoke fleet transport for older people and adults with learning disabilities, and specialist fleet vehicles across the wider council. Key aspects of this role will include planning and administering transport arrangements, organising driver training and assessment, monitoring and reporting on fleet vehicle use, and supporting fleet users to ensure they are compliant with the council’s Safe Use of Motor Vehicles policy.

Role 3: Home to School Transport CMT_596

The post holder will work as part of the Home to School team and contribute to provision of travel assistance for children and young people including those with special educational needs and disabilities (SEND). You will communicate with parents and carers as well as education and transport providers. This role is about having a positive impact on the home to school transport experience.

In your duties you will be required to demonstrate

• Attention to detail
• Good communication skills, tact and diplomacy (verbal and written)
• Professional and positive work with a range of stakeholders

We welcome applicants who have an

• Ability to analyse, interpret and clearly present data
• Ability to work collaboratively as a member of a team
• Ability to use own initiative to solve problems and improve processes
• Ability to use technology as part of the role including Microsoft 365 (including Outlook, Excel, Word)
• Awareness of, and commitment to, equality diversity and inclusion
  

Please download the job description and person specification for more information.

We warmly welcome applications from all sections of the community. We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.

Details about building accessibility for County Hall are available on our website. If you have any questions about the building accessibility for the building this role is based in, please contact the hiring manager.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Where candidates have a preference for one or more of the roles, they should give this at the end of their supporting statement. They should also state if there is a role or roles they do not wish to be considered for. Please use the CMT references numbers to make this clear.

Candidates can give additional information regarding their preference(s) if it has not been covered by the supporting statement and CV already.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will be held in person at County Hall, Lewes. We expect these to take place on dates between 23-27 November 2026. There will be a work-related task as part of the selection process on the day of your interview. Candidates invited to interview will be given more details.

If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Our transport services exist to help people access work, education, recreation, and care. In the Transport Hub you will be part of a team whose work directly benefits communities every single day. These role offers a varied, meaningful, and rewarding opportunity, with the chance to shape an innovative service at a pivotal point in its development. All roles are hybrid.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal conversation about each role, please contact our Principal Transport Officers:

clinton.jones@eastsussex.gov.uk – Bus Team

daphne.perkins@eastsussex.gov.uk – Home to School Transport

james.risdale@eastsussex.gov.uk – ASC Transport & Fleet Management

For general enquiries about making an application, you may contact

donnalyn.morris@eastsussex.gov.uk – Transport Hub Hiring Manager