Transportation Claims Adjuster - Property Damage

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with personalized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. Since 2013, Acrisure has grown in revenue from $38 million to ~$5 billion and employs ~20,000 colleagues in 19 countries. And this is just the beginning. To learn more, visit Acrisure.com.

Job summary:
Acrisure is seeking an experienced Transportation Claims Adjuster - Property Damage with 7+ years of commercial auto, trucking, or transportation claims handling experience and an active adjuster license. This role manages property damage and liability claims involving commercial auto, trucking, and transportation exposures, with responsibility for investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and supporting timely and appropriate resolution.

The ideal candidate brings significant commercial transportation claims experience and strong knowledge of automobile physical damage (APD) and property damage claims. Experience in a third-party administrator (TPA) environment, multi-jurisdictional claims, cargo claims, and represented property damage matters is beneficial.

Responsibilities:

• Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
• Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
• Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
• Review complex or escalated claim matters and develop appropriate, timely resolution strategies.
• Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim while ensuring compliance with applicable state and federal requirements across multiple jurisdictions.
• Partner and communicate with internal teams, clients, insureds, claimants, vendors, and other stakeholders to resolve complex or escalated claim matters.
• Communicate effectively with attorneys and law firms regarding represented property damage claims.
• Negotiate settlements and support efficient, accurate, and customer-focused claim resolution.

Requirements:

• 7+ years of commercial auto, trucking, or transportation claims handling experience.
• Experience handling complex commercial transportation property damage and liability claims, with strong knowledge of automobile physical damage (APD) claims processes.
• Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements.
• Experience managing claim inventories while maintaining quality, productivity, and regulatory standards.
• Strong analytical, negotiation, problem-solving, and decision-making skills, along with the organizational ability to manage multiple claims, priorities, and deadlines.
• Excellent written and verbal communication skills, with the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders.
• Proficiency with claims management systems and Microsoft Office applications.
• Experience working in a third-party administrator (TPA) environment and multi-jurisdictional commercial transportation claims experience are beneficial.
• Cargo claims experience and experience communicating with attorneys or law firms regarding represented property damage claims are beneficial.

Education and licenses:

• Required: High school diploma or equivalent.
• Required: Active adjuster license.
• Beneficial: College degree or equivalent education and experience.
• Beneficial: Multi-jurisdictional adjuster licensing.
• Beneficial: Additional insurance education, professional designations, or claims-related certifications.
  

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us.

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Executive Search Firms & Staffing Agencies

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.