Transportation Planner

Role Overview

The Transportation Planner will provide transportation support for Eastman Kodak’s Logistics Department relating to all Modes of Transport with a focus on Domestic Transportation. Secondary support to other Transportation departmental functions. Collect and Analyze data in support of continual improvement. Work with carriers, customer service and warehouse teams to resolve day-to-day operational issues and concerns.

This is a hybrid role, requiring some weekly work onsite in Rochester NY.

Responsibilities:

Operational Items
• Use root cause analysis to evaluate delays, errors and concern with carriers
• Provide Quotes and Transit time as needed for various business units in support of project analysis
• Review discrepancy deliveries and resolve with carriers.
• Liaise with Carriers on operational challenges
• Monitor carrier performance
• Discover cost saving opportunities
• Carrier Claims

Support Customer Service Interactions
Work with carriers to resolve COS issues to include:
• Tracking / tracing
• Missing Freight
• Special intercepts
• Plan Customer pickups (Quality, Carrier damage, new installations)
• Contact / confirm product ready for P/U
• Select the best mode and carrier for return
• Complete the Kodak return tracking process
• Carrier returns
• Provide carriers with direction upon refusal of freight
• Includes Disp/ RA/ return to location

Other:
• Backup various department functions
• Support and coverage for other Team members during Vacation time
• Run Reports as required for support of Business units
• Work with Purchasing and Planners on urgent inbound/outbound shipments that require intervention with carriers to ensure timely delivery

Preferred Education Level:
• Highschool diploma or equivalent is required. College or Post Secondary Education is preferred.

Desired Skills:

• Proficiency in Microsoft Office
• Logistics & Transportation experience preferred
• SAP ERP experience preferred
• Team player
• Excellent interpersonal skills and communication skills
• Effective telephonic communication skills
• Analytical and customer-first mindset