Travel Client Coordinator

About the Role

No Sweat Services is seeking a creative, ambitious, and highly organized Travel Client Coordinator to join our remote client operations team. If you are a self-disciplined, confident individual with strong administrative skills, a passion for high-touch customer hospitality, and exceptional attention to detail, this role offers structured employment to manage custom travel logistics and build long-term client accounts from home.

Note for Applicants: This is a U.S.-based, direct-hire employment position. Applicants must currently reside in the United States and be legally authorized to work for a U.S. employer without sponsorship.

Key Responsibilities

• Client Portfolio Management: Independently consult with clients to understand their travel preferences, budgets, and expectations.
• Custom Itinerary Planning: Research, curate, and book complete travel packages, including accommodations, flights, cruises, tours, and destination activities.
• Account Ownership: Serve as the primary point of contact for your clients from initial research through post-trip follow-up.
• Quality & Detail Assurance: Manage client booking files, payment schedules, and itinerary changes with precision and confidentiality.
• Business Growth: Proactively expand your client base through personal networking, exceptional service delivery, and repeat client bookings.

Qualifications & Requirements

Required

• U.S. Residency & Work Authorization: Must be at least 18 years of age, currently reside in the United States, and be legally authorized to work in the U.S. without sponsorship. High School Diploma or equivalent required.
• Computer Proficiency: Basic digital skills, including comfortable web navigation, CRM data entry, email management, and familiarity with Google Workspace or Microsoft Office.
• Communication & Professionalism: Confident telephone presence and strong written English skills for daily communication with clients and resort partners.
• Self-Discipline & Ownership: Proven ability to work independently, manage time effectively, and solve problems without direct oversight.
• Home Office Setup: Reliable, high-speed internet connection and a dedicated, quiet workspace for conducting calls and daily tasks.

Preferred

• 1+ years of experience in customer service, administrative support, hospitality, or client account coordination.
• Strong self-management skills with the ability to manage a daily full-time workflow independently.

Benefits & Structure

• 100% Provided Systems: Full access to all necessary booking platforms, CRM software, and communication tools.
• Work-Life Balance: 100% work-from-home position with flexible schedule options across 40 weekly hours.
• Structured Team Support: Ongoing operational guidance, management oversight, and direct team assistance.
• Travel Industry Perks: Access to travel supplier deals, industry discounts, and personal travel savings opportunities.

Equal Opportunity Employer

No Sweat Services is an Equal Opportunity Employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other legally protected status.