Travel & Client Experience Specialist

About the Role

Are you an organized, self-disciplined, and confident individual looking for a position where your initiative directly drives your success? We are looking for an ambitious Travel & Client Experience Specialist to join our team.

In this role, you will take full ownership of designing, planning, and managing premium travel itineraries for clients, while operating with administrative support. You will enjoy significant autonomy to build strong client relationships, manage your own client book, and grow within the travel industry.

Key Responsibilities

• Client Portfolio Management: Independently consult with clients to understand their travel preferences, budgets, and expectations.
• Custom Itinerary Planning: Research, curate, and book complete travel packages, including accommodations, flights, cruises, tours, and destination activities.
• Account Ownership: Serve as the primary point of contact for your clients from initial research through post-trip follow-up.
• Quality & Detail Assurance: Manage client booking files, payment schedules, and itinerary changes with precision and confidentiality.
• Business Growth: Proactively expand your client base through personal networking, exceptional service delivery, and repeat client bookings.

Qualifications & Requirements

• Work Eligibility & Age: Must be at least 18 years of age, currently reside in the United States, and be legally authorized to work in the U.S.
• Core Characteristics: Highly self-motivated, disciplined, and comfortable taking ownership of client outcomes.
• Basic Computer Skills: Proficiency with web browsers, email, online research, and web-based business management software.
• Communication Skills: Excellent written and verbal communication skills with a confident, professional approach.
• Home Office Setup: Reliable computer, high-speed internet connection, and dedicated remote working space.
• Experience: Prior experience in travel, hospitality, sales, or customer service is preferred, but not required.

What We Offer (Benefits & Perks)

• Performance Rewards: Opportunities for performance-based bonuses tied to account volume and client retention.
• Schedule Autonomy: Flexible part-time hours designed around productivity and deliverables.
• Industry Perks: Access to travel supplier discounts, partner perks, and personal travel benefits.
• Remote Flexibility: Work fully remote with administrative backing from our core operations team.