Travel Coordinator

Company Description Mezwalah I مزوله is a destination management company specializing in tailored travel solutions with a strong focus on quality service. The organization designs seamless multi-destination itineraries across Saudi Arabia and international locations, ensuring that every journey is carefully planned and executed. A team of experienced travel professionals collaborates closely with clients to understand their needs and preferences. Mezwalah aims to deliver memorable travel experiences by combining local expertise, meticulous planning, and responsive support for travelers.
Role Description The Travel Coordinator is a full-time, remote role responsible for organizing and managing travel plans for individual and group clients. Day-to-day tasks include arranging transportation, accommodation, and activities, and ensuring itineraries are accurate, cost-effective, and aligned with client requirements. The role involves maintaining ongoing communication with travelers and suppliers, confirming bookings, handling changes or cancellations, and resolving issues promptly. The Travel Coordinator will collaborate with internal teams to optimize travel management processes, maintain detailed records, and provide high-quality customer service before, during, and after trips.
Qualifications

• Candidates should possess strong Travel Coordination and Travel Arrangements skills for organizing complex itineraries and managing bookings.
• Candidates should possess excellent Customer Service and Communication skills to support travelers, handle inquiries, and manage stakeholder relationships.
• Candidates should possess practical Travel Management skills to oversee end-to-end travel processes, budgets, and vendor interactions.
• Strong organizational skills, attention to detail, and the ability to manage multiple requests and deadlines in a remote environment.
• Proficiency with travel booking tools, online reservation systems, and standard office software.
• Experience in destination management, hospitality, or travel services is preferred.
• Ability to work independently, adapt to changing schedules, and remain calm under pressure.
• Relevant diploma or degree in tourism, hospitality, business, or a related field is beneficial.