Travel Designer & Operations Leader - Full Time

Full-time | Remote (South Florida, USA Preferred)

We are seeking a Travel Designer/Operations Leader to join our team and focus on the detailed planning, logistics, and behind-the-scenes operations for our ultra-luxury travel experiences. This role is operationally focused, ensuring all elements of the trip are flawlessly organized, from logistics to safety protocols, with an emphasis on managing the back-end execution. While this position interacts with members, it is primarily responsible for making sure the experience runs smoothly from an operational standpoint, leaving no detail overlooked.

Responsibilities

• Design, plan, and coordinate ultra-luxury travel experiences with a focus on operational excellence and meticulous attention to detail.

• Manage all logistical aspects of each journey, including travel itineraries, accommodation arrangements, ground transportation, aviation coordination, and permits.

• Work closely with Destination Management Companies (DMCs) and local vendors to ensure all on-the-ground logistics are properly handled and confirmed.

• Oversee aircraft operations in collaboration with private aviation operators to ensure flight schedules, contracts, ground handling, and member safety are seamlessly managed.

• Develop and enforce safety protocols, ensuring compliance with health, safety, and local regulations throughout each trip.

• Create and refine Standard Operating Procedures (SOPs) to ensure all processes are efficient and standardized across multiple trips.

• Budget management for all operational aspects of the trip, ensuring cost-effective planning without compromising quality.

• Vendor management, including sourcing, negotiating contracts, and ensuring service delivery matches BX's luxury standards.

• Monitor and troubleshoot any operational issues during trips, ensuring minimal disruption and efficient problem-solving for any unexpected scenarios.

• Coordinate logistics for special amenities and member requests, ensuring every detail is accounted for before and during the trip.

• Assist in team management and delegation of operational tasks, ensuring smooth collaboration between on-the-ground staff and remote teams.

• Conduct site visits as necessary to confirm operational readiness before the trip begins.

Key Requirements

• 3+ years of experience in travel design, operations, logistics, or a related field, with a focus on luxury or high-end travel.

• Exceptional organizational and project management skills, with the ability to handle complex logistics and multitask efficiently.

• Proven experience working with aviation logistics, including private jets, ground handling, and coordination of flight schedules.

• Strong understanding of health and safety protocols, including compliance with international regulations.

• Ability to work behind the scenes to manage logistics while ensuring the front-facing team delivers a seamless guest experience.

• Excellent problem-solving skills, particularly in fast-paced, high-pressure environments.

• Attention to detail with the ability to anticipate and resolve logistical challenges.

• Willingness to travel internationally as needed for site visits and trip oversight.

Desirable Capabilities

• Experience with ultra-luxury or high-net-worth clientele, understanding their unique needs and expectations.

• Multilingual proficiency is a plus.

• Familiarity with international customs and protocols.

• Established relationships with vendors and service providers in the luxury travel industry.

• Crisis management and emergency response training.

• Located in South Florida preferred, but not required.

Compensation

• Competitive salary and benefits package in the highest percentile of the industry.

• Merit-based bonus structure.

• Highly flexible work environment.

• Ability to work globally and remotely.

• Access to our contacts and travel benefits.

• Opportunity to experience once-in-a-lifetime experiences globally alongside our members.

Equal Opportunities Employer:

At Bucketlist Xperiences, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Bucketlist Xperiences is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.