Travel Itinerary Planner

Travel Itinerary Planner

Overview

We are seeking a Travel Itinerary Planner to design thoughtful, well-organized travel experiences for clients. This role is ideal for someone who enjoys researching destinations, building customized travel plans, and delivering excellent service through every stage of the planning process.

The Travel Itinerary Planner will play an important role in helping clients turn travel ideas into seamless, memorable journeys. You will work closely with travelers to understand their preferences, recommend options, and create detailed itineraries that align with their needs, budget, and travel goals.

Responsibilities

• Consult with clients to understand travel preferences, schedules, budgets, and special requests

• Research destinations, accommodations, transportation options, activities, and travel requirements

• Build customized travel itineraries that are clear, accurate, and tailored to each client

• Coordinate bookings for flights, hotels, transfers, tours, dining, and other travel-related services

• Provide clients with trip recommendations, alternatives, and practical travel guidance

• Review itineraries carefully to ensure all details are complete, accurate, and well organized

• Communicate updates, confirmations, and important travel information in a timely manner

• Manage multiple client itineraries at once while meeting deadlines and maintaining quality

• Stay informed on destination trends, travel advisories, entry requirements, and supplier updates

• Resolve scheduling issues or booking changes with professionalism and attention to detail

• Maintain accurate records of client preferences, bookings, and itinerary documents

• Support a positive client experience by providing responsive and dependable service

Requirements

• Experience in travel planning, itinerary building, hospitality, customer service, or a related field

• Strong research skills with the ability to compare options and make informed recommendations

• Excellent written and verbal communication skills

• High level of organization and attention to detail

• Ability to manage multiple projects and priorities independently

• Comfort working in a fully remote environment

• Proficiency with online research tools, booking platforms, email, and standard digital collaboration tools

• Ability to provide personalized service and maintain professionalism in client interactions

• Problem-solving skills and the ability to adapt when travel plans change

• Knowledge of domestic and international travel logistics is preferred

Nice to Have

• Experience creating detailed leisure or business travel itineraries

• Familiarity with travel booking systems, reservation tools, or CRM platforms

• Knowledge of popular destinations, tourism trends, and travel documentation requirements

• Experience working with remote teams or in an online client service environment

• Passion for travel and creating exceptional client experiences

What Success Looks Like

• Clients receive accurate, personalized, and well-structured itineraries

• Travel plans are delivered on time and aligned with client expectations

• Changes and issues are handled quickly and effectively

• Communication remains clear, proactive, and client-focused throughout the planning process

• Traveling with Michaila is represented through high-quality service and attention to detail

Work Environment

This is a fully remote position based in the United States. The role offers the opportunity to work independently while contributing to a client-focused travel business that values organization, care, and personalized service.

Growth Opportunity

This role offers the opportunity to deepen expertise in travel planning, destination research, and client relationship management. As the business grows, this position may expand into greater ownership of client accounts, specialty travel planning, or broader operational support.