Travel Manager with GDS experience (German)

Location: Berlin, Germany Model: Hybrid (1 day per week in office) Employment Type: Full-time If you have GDS expertise and a passion for delivering top-tier client service, this role offers you the chance to work with an international team and help shape the future of corporate travel management . Your Responsibilities As a key customer-facing expert, you will be the core of our service offering to business clients: High-Quality Client Support: Deliver first-class travel support via chat, phone, and email . Booking Management: Accurately manage and book flights, hotels, rail, and car rentals using a GDS. Expert Guidance: Advise clients on self-service features available on our booking platform and mobile app. Compliance: Ensure all bookings and advice adhere to company and client-specific travel policies (Travel Policy Compliance) . Process Improvement: Share valuable feedback and insights to enhance our processes and boost client satisfaction . Market Awareness: Stay current with industry trends, new products, and supplier offerings. Your Profile: What You Bring To succeed in this role, the following qualifications are essential : Language Skills: Fluent German (C2-level) is mandatory, along with strong English (minimum B2-level) for internal communication. GDS Experience: At least 1 year of hands-on experience using a Global Distribution System (ideally Sabre , but Amadeus or Galileo experience is also relevant). Service Background: Experience in customer service , ideally within the travel, hospitality, or business travel sector. Communication: Excellent communication skills and the ability to thrive in a collaborative team setting . Tech Savvy: Familiarity with modern communication tools (e.g., Gmail, Zendesk, Slack; Salesforce knowledge is a plus). Onboarding: Availability for a structured 10-week onboarding phase (no time off, except weekends). What You Can Expect Competitive salary + performance-based benefits Generous medical, dental & vision plans Paid parental and bereavement leave Subsidized commuter benefits & connectivity stipends Mental health support programs Growth opportunities in a global travel-tech leader Friendly, international, and innovative team environment Are you ready to elevate your career in Corporate Travel Management ? Apply now! Join a company actively shaping the future of business travel.