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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

UI/UX Designer
Brazil or Argentina
Remote

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

You will work across the full design process—from initial discovery through rapid prototyping, testing, and delivery—translating complex product capabilities and AI workflows into clear, intuitive storytelling assets. This role sits at the intersection of UI/UX design, content strategy, and sales enablement, offering the opportunity to shape how product capabilities are demonstrated at scale in a fast-moving, AI-enabled environment.

About the Role

The Solutions Center of Excellence team is seeking a UI/UX Designer to design intuitive, high-quality demo experiences that enable Solutions Engineers and Sales teams to effectively communicate product value. In this role, you will partner with a global team supporting 7,000+ Solutions Engineers and Builders across the US, Europe, India, and Latin America.

You will work across the full design process—from initial discovery through rapid prototyping, testing, and delivery—translating complex product capabilities and AI workflows into clear, intuitive storytelling assets. Having a wide ranging design skillset is important, as the role blends content design and UI/UX design acumen.

Core Responsibilities

1. Design & Execution

• Design high-quality interactive demo experiences and self-service assets that help Solutions Engineers tell compelling product stories.
• Translate complex product capabilities, business logic, and human + AI workflows into clean UI designs, wireframes, and interactive Figma prototypes.
• Create polished UI designs aligned with design systems and product standards.
• Apply design thinking for additional visual assets as needed, including executive presentations and Slack Canvases.
• Deliver effective communication design that combines creative media, storytelling, and business strategy to convey clear messages to target audiences across multiple channels

2. User-Centered Design & Research

• Leverage usage data, internal feedback, and insights from Solutions Engineers and Product Partners to inform design iterations.
• Champion usability, accessibility (WCAG standards), and intuitive user journeys across all assignments.
• Prototype and test concepts rapidly to resolve ambiguity, validate flows, and continuously refine experiences based on real-world usage.

3. Collaboration & Delivery

• Partner closely with Experience Strategists, Product Managers, and Engineering teams to ensure design feasibility and high implementation quality.
• Provide clear design handoff documentation, specs, and UX copy recommendations to streamline technical execution.
• Present design concepts and rationales confidently to cross-functional partners and stakeholders.
• Refine copy and make suggested to improve deliverability to target users
• Demonstrate initiative, adaptability, and comfort working in fast-paced environments

Provide clear design handoff documentation, specs, and UX copy recommendations to streamline technical execution. * Present design concepts and rationales confidently to cross-functional partners and stakeholders.

Qualifications

• 2–5 years of professional UI/UX design experience, with a portfolio demonstrating end-to-end design thinking, interactive prototyping, and polished visual UI.
• Proficiency in Figma, including component libraries, auto-layout, design system alignment, and interactive prototyping.
• Proven track record of collaborating effectively with developers, product managers, and business strategists in fast-paced environments.
• Curiosity about emerging technologies, human + AI interaction, and agentic workflows.

Preferred Experience

• Practical experience using AI tools (e.g., ChatGPT, Midjourney, Claude, Runway) within your daily workflow or creative process.
• Strong UX writing & product storytelling skills—framing technical capabilities into narrative-driven scenarios aligned with specific buyer personas.
• Motion design or video editing capabilities using Adobe After Effects or Premiere to bring interactive demos to life.
• Knowledge of UX writing & product storytelling, such as framing technical features into narrative-driven demo scenarios aligned with specific buyer personas and industry pain points.
• Familiarity creating email marketing campaigns which could include writing effective subject lines, A/B testing, designing and coding of emails.
• Experience using the Salesforce platform.
• Industry exposure to core enterprise verticals (e.g., Healthcare, Financial Services, Retail, Tech, Manufacturing).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.