Ukrainian Medical Interpreter

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company provides multilingual customer support in numerous languages, including English, Spanish, French, Portuguese, German, Mandarin, and many others. Grupo Noa International currently handles customer service calls in over 29 countries, focusing on high-quality inbound and outbound services. Core offerings include inbound customer service, outbound lead generation, direct response support, and upselling on service calls. The organization emphasizes remote collaboration, global reach, and professional communication standards.
Role Description This is a full-time, remote role for a Ukrainian Medical Interpreter. The interpreter will facilitate clear and accurate communication between Ukrainian-speaking patients and healthcare professionals during phone or virtual consultations. Daily tasks include providing real-time interpretation of medical information, translating patient questions and provider instructions, and ensuring that medical terminology is conveyed correctly and neutrally. The role also involves maintaining confidentiality in accordance with privacy and healthcare regulations, documenting interpretation sessions where required, and collaborating with call center staff to ensure efficient call handling. The successful candidate will be expected to manage scheduled and on-demand calls, maintain professionalism under pressure, and support a diverse set of healthcare environments.
Qualifications

• Candidates should possess strong skills in Medical Interpretation and Medical Terminology to accurately convey healthcare information.
• Candidates should possess solid Translation and Interpreting skills to switch effectively between Ukrainian and English (and any additional languages if applicable).
• Candidates should possess capabilities in Simultaneous Interpretation for real-time communication in fast-paced medical scenarios.
• Native or near-native fluency in Ukrainian and excellent proficiency in English; additional language skills are an asset.
• Prior experience as a medical interpreter, healthcare interpreter, or in a similar role within clinical or telehealth settings is highly beneficial.
• Knowledge of patient confidentiality standards and regulations (such as HIPAA or equivalent), and commitment to ethical interpreting practices.
• Strong listening skills, attention to detail, and the ability to remain neutral and impartial while interpreting sensitive content.
• Reliable high-speed internet connection, a quiet workspace, and comfort using remote communication and call center technologies.
• Relevant training or certification in medical interpreting or community interpreting is preferred.