Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2

Job Description Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2 Description: SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix. Position Details Location: Phoenix, AZ 85007 — Hybrid (in office as needed) Pay Rate: $18.00/hr W2 Start Date: July 6, 2026 (tentative) Duration: Through November 30, 2026 Schedule: Monday to Friday, 8:00 AM to 5:00 PM Positions Available: 5 About the Role This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline, serving as the first point of contact for current and potential clients. Responsibilities Manage inbound calls in a timely, professional manner following call center scripts Identify customer needs, clarify information, research issues, and provide solutions Transfer data from paper formats into computer files and database systems; verify data against source documents Retrieve, classify, and organize forms and correspondence Sign for, sort, and distribute incoming mail; produce digital copies of documents for retention Update existing records and retrieve data from databases as requested Required Skills Record keeping Data entry Customer service Phone experience Requirements High school diploma or equivalent preferred Must be local to the Phoenix metro area (current Arizona address required on resume) Available for an in-person interview within 1 week Able to start within 2 weeks of an offer To apply, submit your resume with your current city and state listed Benefits Required Qualification Record keeping Data entry Customer service Phone experience