Underwriting & Controls Advisor

Help improve consumer underwriting through clear analysis, effective controls and practical recommendations that support fair, transparent and risk-informed decisions.

About the Role

Join the Consumer Underwriting Controls and Governance team, supporting stronger underwriting decisions, governance and controls. You’ll analyse underwriting processes and controls to identify gaps and improvement opportunities.

Working across underwriting, risk and compliance, you’ll turn complex information into clear insights and recommendations. You’ll also support strategic and operational initiatives aligned with regulatory and internal standards, including Design and Distribution Obligations and product lifecycle management.

What You'll Do

• Analyse business processes and controls to support governance improvements across Consumer Underwriting
• Document current and future underwriting processes, controls and governance arrangements, identifying opportunities for improvement
• Develop reporting and insights on control effectiveness, emerging risks and improvement opportunities
• Support control testing, risk documentation and ongoing control effectiveness within relevant risk systems, including IRIIS
• Help embed governance frameworks, Design and Distribution Obligations, underwriting frameworks and product lifecycle management
• Collaborate across underwriting, product, Insurance Risk and CRO teams to identify, record and appropriately manage risks

What You'll Bring

• At least three years’ insurance experience, with knowledge of consumer portfolio, underwriting practices or policies
• A relevant tertiary qualification in Business, Finance or Commerce is desirable
• Strong knowledge of general insurance regulation, compliance, risk and product governance
• Strong analytical and problem-solving skills, with the ability to identify and clearly articulate risk
• Clear written and verbal communication skills, including business writing, presentation and stakeholder influencing
• Project management experience, with disciplined planning, organisation and prioritisation skills

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact georgia.slattery@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.