Unit Customer Service Rep- Orthopedic Trauma

Job Description - Unit Customer Service Rep- Orthopedic Trauma (230003AU) Job Description Unit Customer Service Rep- Orthopedic Trauma - ( 230003AU ) Description Job Summary Under general supervision, follows established policies, procedures, and professional guidelines, performing customer service, receptionist, and clerical/ secretarial activities. Serves as a communication resource for patients, visitors, family, and health care team members with the ability to triage communication priorities. Answers the telephone and patient intercom system. Alerts nursing staff to patient and family concerns and other calls, orders supplies, and stock items as required. Keeps unit neat and organized. Also responsible for performing job duties in accordance with mission, vision, and values of Tampa General Hospital. Other duties as assigned. Qualifications High school diploma or GED required. Ability to demonstrate knowledge of customer service excellence, basic computer skills, and communicates effectively both verbally and in writing required. Primary Location : Tampa Work Locations : TGH Main Campus 1 Tampa General Circle Tampa 33601 Eligible for Remote Work : On Site Job : Nursing (Technical/Clerical) Organization : TGH - Hospital Schedule : Full-time Scheduled Days : Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday Shift : Variable Shift Hours : Varies Minimum Salary : 15.00 Job Posting : Jun 28, 2024, 2:13:16 PM