US HR Generalist (US Homeowner Association, WFH)

Salary: P60,000 - P70,000 (Monthly Package)

Schedule: Monday - Friday (9:00 PM to 6:00 AM PHT)

What are we looking for?

The Offshore HR Generalist will provide administrative and operational support across recruitment, onboarding, HRIS management, compliance, and employee support functions. This role is responsible for ensuring a seamless hiring and onboarding experience while maintaining accurate employee records, monitoring HR communications, supporting compliance initiatives, and partnering closely with HR, Payroll, Finance, and hiring leaders.

Skills Required

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 3+ years of experience in HR operations, HR administration, people operations, or related HR support functions.
• Experience working within HRIS platforms, preferably UKG.
• Strong written and verbal English communication skills.
• High attention to detail and strong organizational skills.
• Associate's or Bachelor's degree preferred; equivalent experience considered in lieu of degree.
  
  

PREFERRED SKILLS

• Experience supporting onboarding, I-9/E-Verify processes, and recruitment operations preferred.
• Experience supporting U.S.-based HR teams as an offshore contractor.
• Experience with onboarding coordination and recruiting administration.
• Experience supporting scaling organizations or shared services teams.
  
  

SECURITY & CONFIDENTIALITY REQUIREMENTS

• Must utilize company-approved systems, VPN access, password management standards, and multi-factor authentication protocols.
• Must work from a secure and private workspace with restricted access to company information.
• Must sign confidentiality, data protection, and acceptable use agreements prior to system access.
  
  

PHYSICAL REQUIREMENTS

• Ability to withstand prolonged periods sitting at a desk and working on a computer.
• Ability to communicate effectively via video conference, phone, and email throughout the workday
  
  

What will you do?

Recruitment & Hiring Support

• Monitor recruitment and new hire tracking spreadsheets to ensure timely processing and approvals.
• Post approved open positions in applicable recruiting platforms and systems.
• Coordinate the review and approval process for new job descriptions with HR and Payroll, including compensation review and UKG job template creation.
• Manage offer letter administration, including revised offers due to hire date or employment changes.
• Send onboarding and hiring reminders to hiring managers throughout the recruitment and onboarding process.
• Provide weekly recruitment and new hire reporting to Finance, including open requisitions and hiring updates.
• Maintain accurate recruitment and hiring trackers, including open roles, filled positions, new hires, and status changes.
  
  

HR Support & Employee Inquiries

• Monitor and triage the HR inbox, ensuring inquiries are routed appropriately and responded to in a timely manner.
• Respond to general employee inquiries related to HR systems, onboarding, and basic HR processes.
• Assist employees with account access issues, including password resets and unlocking employee accounts within HR systems.
• Escalate complex or sensitive employee relations matters to the appropriate HR team members.
  
  

Onboarding & HR Administration

• Process new hires within UKG and assign onboarding checklists and workflows.
• Monitor completion of all onboarding documentation, including I-9s, tax forms, direct deposit setup, and required policy acknowledgements.
• Track and ensure completion of required employee signature documents, including non-disclosure agreements, non-solicitation agreements, compensation plans, and related onboarding paperwork.
• Conduct one-off onboarding appointments and paperwork sessions for designated employee groups, if needed.
• Send IT setup reminders and follow up with hiring managers to ensure completion prior to employee start dates.
  
  

Compliance & HRIS Management

• Submit and monitor I-9 documentation through E-Verify and resolve outstanding or temporary status cases.
• Monitor background check results, escalate discrepancies to HR leadership, and notify hiring managers upon clearance.
• Process employee status changes within UKG following proper approval workflows.
• Coordinate cost center creation and approval requests related to hiring and employee changes.
• Assign and maintain appropriate workers' compensation codes for new hires and employee status updates.
• Ensure accurate documentation retention and maintenance within SharePoint and UKG systems.
  
  

Payroll

• Payroll prep/timesheet processing
• Timesheet approval follow ups/manager assistance
• RCM on-call pay tracking and entry
• CRM time entry
• Additional pay (commission/bonus) tracking and entry
• Payroll processing
• Empower payroll contributions
• Post-payroll tasks and reporting
• Tax withholding and filing verifications
• Audit time off accruals and maximums
• Quarter end balancing and preparation
  
  

Employee Updates

• Enter hires
• Onboarding/I-9 tracking
• Process status changes
• Terms
• UKG password/unlock requests
• Cost center set up/changes
  
  

Join the awesome team and enjoy these benefits & perks:

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.