US Onboarding Specialist

Job Title: Clinical Onboarding Associate

Location: Remote (India)

Shift: US Shift Preferred (Evening/Night IST)

About the Role:

We are seeking a highly motivated and detail-oriented Clinical Onboarding Associate to join our team. In this role, you will be responsible for managing the end-to-end onboarding lifecycle for clinical professionals supporting US-based clients. You will play a critical role in coordinating the onboarding process, ensuring timely completion of required documentation, facilitating compliance with US hiring practices and industry regulations, and delivering a seamless onboarding experience for both candidates and clients.

The ideal candidate will have strong organizational and communication skills, excellent attention to detail, and a solid understanding of US staffing, healthcare recruitment, and compliance requirements. This position requires the ability to manage multiple onboarding processes simultaneously while maintaining accuracy, efficiency, and a high level of service.

Key Responsibilities:

• Manage end-to-end onboarding of US clinical consultants, including Registered Nurses (RNs), Allied Health Professionals, Therapists, and other healthcare providers.

• Coordinate with candidates, recruiters, credentialing teams, clients, and hiring managers to ensure a seamless onboarding experience.

• Collect, verify, and maintain onboarding documentation, including I-9, E-Verify, background checks, drug screens, immunization records, licenses, certifications, and other client-specific compliance requirements.

• Ensure consultants meet all client, state, federal, and healthcare regulatory compliance standards before start.

• Partner closely with credentialing, payroll, HR, and compliance teams to ensure timely onboarding and accurate records.

• Track onboarding progress, resolve documentation gaps, and communicate status updates to all stakeholders.

• Maintain accurate records in ATS/VMS and onboarding systems while adhering to HIPAA and data privacy standards.

Qualifications & Experience:

• 1–3 years of experience in US Healthcare/Clinical Staffing Onboarding.

• Strong knowledge of clinical credentialing and compliance requirements, including state licenses, certifications, background checks, drug screening, I-9, and E-Verify.

• Experience with Labor Edge.

• Understanding of W2, C2C, and 1099 employment models.

• Experience working with healthcare staffing ATS/VMS platforms is preferred.

• Excellent communication, coordination, and stakeholder management skills.

• Comfortable working remotely in US shift hours.

• Joint Commission knowledge a plus.