About Us
We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.
Your Role
There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;
We offer our valued team members a stack of exclusive benefits! To name a few...
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.
Your Role
There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;
- Work with Product and delivery teams to understand user needs, business requirements and the problem to be solved.
- Use available customer insights, analytics and existing research to inform design decisions.
- Create user flows, wireframes, prototypes and high-fidelity designs for web and app experiences.
- Apply the design system, brand guidance and accessibility standards to produce clear, consistent and practical solutions.
- Prepare designs and specifications that help Engineering understand and build the intended experience.
- Support usability testing and other validation activities to check that proposed designs meet user needs.
- Use feedback, research findings and performance data to improve designs through iteration.
- Work closely with Product, Engineering, Delivery and business stakeholders throughout the design process.
- Present design work clearly, respond constructively to feedback and explain the reasoning behind design choices.
- Support implementation by reviewing delivered experiences and identifying issues or refinements.
- Relevant qualification in design, human-computer interaction or a related discipline, or equivalent practical experience.
- 2–4 years’ experience in UX, product design or UX/UI design within a digital environment.
- A portfolio that demonstrates user-centred design thinking and practical design outcomes across web or app experiences.
- Experience creating user flows, wireframes, prototypes and high-fidelity designs.
- Working knowledge of usability testing, responsive design, accessibility and design systems.
- Proficiency in Figma or a comparable design and prototyping tool.
- User focus: understands user needs and applies them to straightforward design solutions.
- Problem solving: considers evidence, constraints and feedback when working through design problems.
- Collaboration: works well with designers, product managers, engineers and business stakeholders.
- Communication: presents work clearly, listens to feedback and explains design choices.
- Organisation: manages assigned work, meets agreed timeframes and raises issues early.
- Curious and willing to learn.
- Open to feedback and comfortable iterating work.
- Practical, dependable and attentive to detail.
- Collaborative and considerate of customer and business needs.
We offer our valued team members a stack of exclusive benefits! To name a few...
- Flybuysflex | work from anywhere, measured on outcomes
- Two well-being days per year!
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs – Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.