Vendor Manager

Location: Toronto, ON

Hybrid — 4 days on-site, 1 day work from home; anchor days flexible

• Position Type: Contract
• Contract Duration: Until the end of August 2027, with the possibility of two extensions (subject to confirmation).
• Pay Rate: C$43.00–C$53.00 / Hour (CAD)
• Shift / Schedule: Monday–Friday, core business hours, 37.5 hours per week, 7.5 hours per day; no overtime
• Travel Requirements: Not required

The Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring, analyzing, and reporting on vendor performance, ensuring compliance with relevant frameworks and policies, and mitigating risks associated with vendor relationships. The position requires a deep understanding of vendor management principles and the ability to lead complex projects while collaborating with various stakeholders. The successful candidate will be supporting a high-profile portfolio within TD Securities, and will be expected to speak to 3–4 stakeholders on a regular basis about opening new vendor engagements. This role will rely on the ability to manage relationships and cultivate strong connections with the appropriate line of business, and walk them through relevant TD processes. The successful candidate will be paired with a direct sourcing lead to help with engagements. The role focuses on Day 2 vendor management — specifically ongoing third-party management, risk, governance, and controls — and does not involve sourcing or initial vendor onboarding activities. The team is a small, collaborative team with onboarding support and a designated buddy, supporting multiple stakeholder groups and approximately 3–5 groups or portfolios. Scope of work may include but is not limited to the responsibilities outlined below.

• Manage Third Party Business Arrangements through all stages of the TPML.
• Manage an assigned portfolio of technology and professional services vendors.
• Monitor, analyze, and report on vendor performance against SLAs, SLOs, and KPIs.
• Identify and escalate issues to mitigate risks associated with vendor relationships.
• Lead problem resolution for complex issues and provide subject matter expertise.
• Maintain strong relationships with internal stakeholders and ensure compliance with TD's policies and standards.
• Build and maintain relationships with vendors, TD Securities business stakeholders, and the Third-Party Risk Management (TPRM) team.
• Coordinate and track third-party risk assessments, governance, controls, and required approvals.
• Ensure stakeholders complete their responsibilities within deadlines and follow TD policies and procedures.
• Monitor outstanding requests, follow up proactively, and manage competing priorities.
• Escalate issues and maintain visibility across the vendor management lifecycle.
• Conduct internal and external research projects and support the development of presentations to management.
• Collaborate with internal stakeholders to support business needs and manage transitions or terminations of vendors.
• Understands the importance of risk, governance, and compliance.
• Can learn internal policies quickly using available resources, including Copilot.

• Excellent communication skills (written and verbal)
• Strong interpersonal and time management skills
• Strong sense of urgency and adaptive to changes
• Team player who collaborates effectively with peers and other teams

• Banking experience (strong asset)
• Prior risk assessment experience
• Project management experience — ability to lead, plan, implement, and evaluate project activities
• Familiarity with procurement platforms such as Coupa and Ariba
• CSP or PMP certification
• AI capabilities — knowledge of Copilot

• University degree or diploma required
• CSP or PMP certification is an asset

• 5 years of Vendor Management experience
• 5 years of experience with the Third-Party Management Lifecycle

This client is a leading financial services and banking institution operating across Canada and internationally, with a well-established presence in investment banking, securities, and procurement operations. The organization employs thousands of professionals — including vendor managers, procurement specialists, risk and governance analysts, project managers, and technology professionals — who collaborate across business units to support enterprise-wide operations. With a team-oriented culture and long-term growth potential, the organization is recognized as one of the most prominent banks in North America.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15811

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