Vice President of Operations

Position Overview

Extreme Hospitality is seeking an accomplished and results-driven Vice President of Operations to oversee a diverse portfolio of full-service and select-service hotels and food and beverage operations across multiple markets.

This executive-level position is responsible for driving financial performance, improving profitability, maintaining brand and service standards, and developing high-performing property leadership teams. Working closely with the Chief Operating Officer and corporate leadership, the Vice President will ensure property operations align with company objectives and ownership expectations.

The ideal candidate brings extensive multi-property hotel experience, strong financial acumen, and a hands-on leadership approach, with the ability to develop strategies and execute them effectively at the property level.

Key Responsibilities

• Provide executive leadership and oversight to General Managers and regional leaders, ensuring consistent execution of operational, financial, revenue, and guest service objectives.
• Drive portfolio financial performance, with accountability for revenue, Gross Operating Profit (GOP), Net Operating Income (NOI), RevPAR Index (RPI), guest satisfaction scores, and other key performance metrics.
• Lead annual operating budgets and monthly financial performance reviews, identifying opportunities to improve profitability, operating efficiency, and expense management.
• Develop and execute strategies to address underperforming properties, improve operating results, and strengthen overall asset performance.
• Conduct regular property visits and performance reviews, providing clear direction, actionable feedback, and accountability for results.
• Ensure properties maintain strong guest satisfaction scores, brand standards, and service quality expectations.
• Collaborate with revenue management, sales, marketing, finance, and asset management teams to align operating strategies with ownership objectives.
• Lead talent development initiatives, including recruitment, coaching, performance management, and succession planning for property leadership teams.
• Oversee compliance with brand requirements, safety standards, company policies, and quality assurance programs.
• Support hotel management transitions, new property onboarding, and operational repositioning initiatives.
• Partner with executive leadership on strategic planning, forecasting, capital planning, and other portfolio-wide initiatives.

Qualifications & Experience

• Minimum of 10 years of progressive hotel operations leadership experience, including multi-property oversight.
• Demonstrated experience with major hotel brands, preferably Marriott, Hilton, and Hyatt.
• Proven track record of improving financial performance, profitability, and operational results across multiple hotel properties.
• Strong financial acumen, including experience with hotel budgets, P&L management, forecasting, and performance analysis.
• Experience overseeing full-service and select-service hotels, including food and beverage operations.
• Demonstrated ability to lead, coach, and develop geographically dispersed hotel leadership teams.
• Strong analytical, strategic planning, problem-solving, and communication skills.
• Proficiency in Microsoft Office and familiarity with hospitality reporting and technology platforms, including STR, PMS, RMS, and brand guest satisfaction systems.
• Ability to travel up to 50% to support property operations and ownership initiatives.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred, but not required.

Key Leadership Competencies

• Leadership: Leads with integrity, accountability, and a commitment to operational excellence.
• Financial Focus: Understands the relationship between operational execution, profitability, and asset value.
• Execution-Oriented: Effectively manages multiple properties, priorities, and performance objectives.
• Strategic Thinking: Balances property-level operating needs with broader business and ownership goals.
• Problem-Solving: Responds decisively to operational challenges and changing business conditions.
• People Development: Builds, mentors, and retains high-performing leadership teams.
• Hospitality-Driven: Maintains a guest-centric approach and a commitment to service excellence.

Compensation & Benefits

Extreme Hospitality offers a competitive executive compensation and benefits package, including:

• Competitive executive base salary
• Comprehensive health insurance benefits
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Employee hotel discount program
• Professional development and advancement opportunities

About Extreme Hospitality

Extreme Hospitality is a growing national hospitality management and advisory company specializing in third-party hotel management, asset management, and hospitality consulting. Our diverse portfolio includes nationally branded and independent hotels, full-service and select-service properties, and food and beverage operations across multiple markets.

We combine strategic oversight, hands-on operational leadership, and an entrepreneurial approach to maximize financial performance, enhance guest experiences, and deliver exceptional results for hotel owners.

Extreme Hospitality Management, LLC is an Equal Opportunity Employer.