Vice President Of Sales & Customer Service

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• Develop and execute sales strategies aligned with company growth objectives.
• Identify and pursue new clients, projects, markets, and service opportunities.
• Develop sales targets, account strategies, and business development plans.
• Monitor industry and client trends to identify growth opportunities.

• Build and maintain strong relationships with existing and prospective clients.
• Develop strategic accounts and identify opportunities to expand ECNS services.
• Conduct client meetings, presentations, site visits, and business development discussions.
• Maintain consistent client engagement throughout the sales and project lifecycle.

• Manage the sales pipeline from lead generation through proposal, negotiation, and award.
• Maintain accurate sales forecasts, opportunity tracking, and pipeline reporting.
• Monitor progress against sales and revenue goals.
• Provide leadership with regular updates on opportunities, risks, and projected revenue.

• Lead and coordinate proposals, qualifications packages, presentations, and other sales materials.
• Partner with technical and project teams to develop scopes, pricing, schedules, and client solutions.
• Support contract negotiations and commercial discussions.
• Ensure proposals accurately represent ECNS capabilities and client requirements.

• Partner with Engineering, Field Services, Project Management, Finance, and leadership to support business opportunities.
• Coordinate the transition of awarded work from sales to project execution.
• Communicate client expectations and commercial commitments to appropriate internal teams.
• Support company-wide planning related to anticipated projects and client demand.

• Represent ECNS at conferences, trade shows, networking events, and client meetings.
• Develop relationships with utilities, engineering firms, contractors, developers, vendors, and other industry stakeholders.
• Monitor competitors, market conditions, and emerging opportunities within the energy and utilities industry.
• Support expansion into strategic markets and service areas.

• Establish consistent sales processes, reporting, and performance expectations.
• Provide coaching and direction to assigned sales or business development personnel.
• Support recruiting, onboarding, and development of sales team members as the department grows.
• Promote accountability, collaboration, responsiveness, and strong client service.

• Sales and revenue goals are consistently supported by a healthy, qualified opportunity pipeline.
• New clients and projects are developed while existing client relationships continue to grow.
• Sales forecasts and pipeline information are accurate and regularly maintained.
• Proposals are competitive, accurate, and delivered on schedule.
• Client opportunities transition effectively from sales to project execution.
• ECNS continues to expand its presence and relationships within target energy and utilities markets.

• Bachelor’s degree in and/or Master’s degree in Business, Engineering, or Marketing.
• Advanced degree or relevant professional certification preferred.
• Professional engineering license preferred.

• 15+ years of progressive experience in sales, business development, account management,
  or related roles.
• 10+ years of sales leadership or management experience preferred.
• Required experience in the energy and utilities industry, including the sale of engineering, commissioning, consulting, construction, or other technical professional services.
• Demonstrated experience managing complex sales cycles, proposals, negotiations, and strategic accounts.
• Proven success developing new business and expanding existing client relationships.

• Strong sales, business development, negotiation, and relationship-management skills.
• Understanding of technical or project-based professional services sales.
• Strong strategic planning, forecasting, and pipeline management skills.
• Excellent presentation, communication, and client-facing abilities.
• Ability to develop proposals and communicate technical services and value propositions effectively.
• Strong organizational and problem-solving skills with the ability to manage multiple opportunities.
• Proficiency with Microsoft Office and CRM/sales management systems.
• Ability to collaborate effectively with technical, project, finance, and executive teams.
• High level of professionalism, integrity, accountability, and discretion.

• Prolonged periods of sitting and working at a computer.
• Ability to communicate effectively by phone, video, and email.
• Ability to work independently and effectively in a remote environment.
• Occasional standing, walking, bending, and reaching.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Competitive compensation
• Medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO and paid holidays
• Professional development opportunities
• Employee wellness programs

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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