Vice President Research & Development

The Vice President, Research & Development leads the R&D organization for OnePulse, a healthcare software portfolio of more than eight products. This executive is responsible for creating a consistent and effective approach to technology strategy, engineering execution, quality, reliability, and technical operations while recognizing the different needs, maturity levels, and technologies of each product.

The VP of R&D partners closely with Product to translate market priorities, customer needs, and roadmap direction into executable technical plans. The ideal candidate combines strong technical judgment, operational discipline, business acumen, and the ability to lead geographically dispersed teams through meaningful change, including the adoption of AI enabled ways of working.

This position leads the OnePulse R&D organization and is responsible for organizational design, workforce planning, hiring, performance management, leadership development, succession planning, retention, and effective use of employees, contractors, and partners across a geographically dispersed team.

The role is remote eligible to anyone in the U.S.

Responsibilities & Duties:

• Create and maintain a portfolio level technology strategy across more than eight products, balancing stability, modernization, customer commitments, regulatory expectations, and growth opportunities.

• Partner with other business leaders to translate product priorities into realistic technical roadmaps, capacity plans, sequencing, and investment recommendations.

• Provide technical and architectural leadership across products built with varied technology stacks, programming languages, databases, hosting models, integration patterns, and legacy constraints.

• Own engineering execution, including planning, delivery predictability, release management, quality engineering, product reliability, incident learning, and technical escalation.

• Establish practical engineering standards and governance while allowing appropriate flexibility for each product and technology environment.

• Develop a pragmatic modernization approach grounded in customer value, business continuity, risk reduction, maintainability, and financial reality.

• Rethink the software development lifecycle for an AI enabled environment, applying AI across development, testing, documentation, operations, and engineering decision making.

• Establish appropriate AI guardrails for security, privacy, intellectual property, data handling, compliance, risk, governance, and human review, and measure whether adoption improves quality, throughput, cycle time, or customer value.

• Lead, coach, and develop a geographically dispersed R&D organization across products and time zones, with clear decision rights, goals, accountability, succession plans, and reduced key person dependencies.

• Own R&D budgets, forecasts, workforce plans, vendor decisions, and investment tradeoffs, connecting technology decisions to customer impact and business outcomes.

• Work effectively across Product, Customer Success, Support, Professional Services, Hosting, Security, Sales, Finance, and other operating teams to improve execution and customer outcomes.

• Act as the senior point of escalation for R&D issues and communicate technical choices, risks, costs, timing, and consequences clearly to executive leadership.

• Travel: as required for customer, team, leadership, user group, and industry meetings

What we look for:
• 5+ years of experience with healthcare interoperability, clinical data, EHR, practice management, patient engagement, analytics, revenue cycle, or adjacent healthcare software domains.

• 8+ years of experience in a Leadership role, particularly in the healthcare software industry.

• 5 years of experience modernizing acquired or mature software products while maintaining customer commitments and operating continuity.

• 1-3 years of experience integrating acquired products, teams, processes, or technology platforms.

• 1-3 years of experience creating shared engineering capabilities that can be reused across otherwise different product lines.

• Experience applying AI to improve engineering productivity, software quality, delivery efficiency, operational effectiveness, or decision making.

• Ability to travel 10% annually for customer meetings, industry trainings, and Leadership planning sessions.

What We Offer:

• Plenty of opportunities to grow your career

• Comprehensive medical, dental, and vision benefits

• 3 weeks of vacation plus 5 personal days to recharge

• Employee stock ownership, RRSP program, 401k + matching

• A chance to give back through community involvement

• Flexible work arrangements to suit your lifestyle

Salary Range: $120 - 140K as a base salary and eligible for the CSI Bonus Program.

About us:

OnePulse is a healthcare technology company that specializes in advanced, in-office care solutions for physicians and healthcare providers. Its flagship product, OnePulse Connect, offers a suite of services within healthcare. OnePulse designed services to integrate seamlessly with practice management systems and EHRs, enabling providers to deliver care more efficiently, reduce administrative burdens, and improve patient engagement.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.

Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!

Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!

• We empower our employees to make a difference
• We have an award-winning culture
• We offer opportunity to learn
• We are financially strong and we are owned by the largest software company in Canada (CSI)
• We have fun!

Abous Us

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.

We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Equal Opportunity

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster

EO 13496: Notification of Employee Rights under Federal Labor Laws

Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.