vIOP Clinical Quality Manager

About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. Responsibilities: Provide clinical quality oversight and administrative supervision of up to 40 vIOP therapists in clinical practice; Support recruiting, interviewing, onboarding, and training of vIOP therapists; Provide ongoing mentoring and consultation to vIOP therapists; Provide ongoing feedback regarding therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness; Ensure care provided across the team is culturally response, and outcomes-driven; Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP therapists and consultation teams; Provide clinical coverage for vIOP individual and group sessions as needed; Maintain a small personal caseload of clients; Other duties as assigned Qualifications: PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited program Current unrestricted license to practice within the United States 5+ years postgraduate clinical experience Experienced in providing care in IOP setting Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, etc.) Experienced in brief, goal-focused psychotherapy using measurement based care 2+ years of experience in clinical supervision/training of evidence based therapies Prior administrative management Grounded in cultural humility with a commitment to culturally responsive care Comfort with technology and working within a fast-moving environment Excellent interpersonal skills (listening and communicating) Passion for transforming mental health through technology with a human touch "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Workforce Privacy Notice . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected] . For more information about how we use and retain your information, please see our Workforce Privacy Notice ."