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VIP Account Manager with German

QuadcodeCustomer Support
Hiring from
Europe
Work type
Remote
Posted
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About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We are looking for a German-speaking VIP Account Manager to manage relationships with our high-value clients. The ideal candidate has experience working for a CySEC-regulated company, a valid CySEC Basic Certificate, and a strong understanding of client relationship management in the Forex/CFD industry.

Tasks

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
  • Promote company products and services to high-value clients;
  • Apply effective negotiation techniques to convert leads into long-term customers;
  • Develop and implement initiatives to increase client satisfaction and retention;
  • Build and maintain strong, long-term relationships as a trusted advisor;
  • Monitor client activity and identify opportunities for growth and engagement;
  • Maintain accurate records of client interactions in the CRM system.

    • Requirements

  • Fluency in German (native or C1+ level);
  • English proficiency at B2 level or higher;
  • Mandatory CySEC Basic Certificate; CySEC Advanced Certificate is a plus;
  • Proven experience working for a CySEC-regulated company;
  • Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role;
  • Experience working with regulated EU clients;
  • Strong communication and relationship-building skills;
  • High level of responsibility, professionalism, and attention to regulatory compliance.

    • What We Offer

  • Full-time remote role with long-term collaboration (service provider contract).
  • Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
  • Flexible working hours.
  • High autonomy in launching marketing campaigns and technical setups.
  • All necessary tools for comfortable and efficient work.
  • Corporate training.
  • A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
    • With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
    With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
    Join us today, and let's shape the future of fintech together!
    Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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