Virtual Assistant - Customer Service (Guatemala - Remote)

Job Description Only LATAM-based candidates (bilingual in Spanish and English) As a Virtual Assistant, your primary responsibilities may include, but are not limited to: Responding to emails and phone calls Scheduling meetings Managing a contact list Addressing various client needs as they arise Please note that as an independent contractor, you will be responsible for making your own contributions to local or state government, which may include income taxes, social security, health insurance, among others. Requirements For this position, we require the following skills and experience: Proficiency in Microsoft Office products, such as Word, Excel, PowerPoint Comfortable with using GOOGLE apps such as Gmail, Meet, Docs, Sheets, Forms, Slides, etc. Ability to work under pressure A minimum of 1-year experience in customer service English proficiency at the C1 level Must have your own device and headset High-speed internet connection of at least 100 MB Benefits 100% remote job 50 USD in productivity bonus (paid in local currency) 25 USD in reliability bonus (paid in local currency) 50 USD in consecutive reliability bonus (paid in local currency) We look forward to receiving your application!