Virtual Assistant - Tutoring Operations Coordinator

Position Overview: Tutor Jackets is seeking a proactive, detail-oriented Virtual Assistant to support internal operations and tutor-student coordination. The ideal candidate will handle administrative workflows, help with project tracking, and facilitate communication across platforms. The role is part-time, with potential to expand based on performance and business growth. Key Responsibilities: Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes Support calendar management and set up accounts or systems as needed Handle monthly session renewals and prepare basic invoices Document internal SOPs and assist with ongoing project management Maintain and organize tutor availability and student data Participate in client communication via group chats (currently Google Voice; may transition to OpenPhone) Track tasks and deadlines across tutoring programs Must-Have Qualifications: 2+ years of experience in virtual assistance, customer support, or academic coordination Strong written communication skills in English Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar) Ability to manage multiple tasks with attention to detail Reliable internet connection and quiet work environment Proactive, solution-oriented mindset with strong time management Software Tools: Google Workspace (Docs, Sheets, Calendar) Google Voice (may transition to OpenPhone) CRM or task/project management tools (Notion, Trello, or similar) Optional: Experience with invoicing tools or basic accounting systems Work Schedule & Timezone: Part-Time: 20 hours/week Preferred Hours: Monday–Friday, 4 PM – 8 PM EST , occasional Saturdays Flexibility and potential overtime during high-volume periods (to be pre-approved)