Virtual Legal Receptionist

JOB DUCK IS HIRING A VIRTUAL LEGAL RECEPTIONIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

At Job Duck, we are looking for a friendly and service oriented Virtual Legal Receptionist to be the welcoming voice and primary point of contact for clients and callers. This role is essential in creating a professional and positive first impression while ensuring all communications are routed efficiently and accurately. You will play a key role in supporting daily operations by managing inbound calls, coordinating communication, and maintaining excellent client service standards. The ideal candidate is personable, dependable, highly organized, and enjoys working in a fast paced environment where every interaction matters.

Schedule:

Monday to Friday from 7:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Providing general information regarding the firm and its services
• Answering and managing incoming phone calls professionally and promptly
• Ensuring all callers receive a positive and professional experience
• Supporting daily administrative and communication needs as assigned
• Assisting with translation during meetings when necessary
• Scheduling and coordinating appointments as needed
• Transferring calls to the appropriate attorneys, paralegals, or departments
• Serving as the first point of contact for clients, prospective clients, and business partners
• Following up with individuals who miss scheduled appointments

What We’re Looking For:

• At least one year of experience working as a virtual receptionist or providing virtual administrative assistance (preferably inside a law firm)
• Excellent verbal and written communication skills in both English and Spanish
• Professional and courteous phone etiquette
• Friendly and welcoming demeanor
• Strong customer service and interpersonal skills
• Ability to build rapport quickly with callers and clients
• Excellent organizational and multitasking abilities
• Strong attention to detail
• Ability to remain calm and professional in high volume environments
• Effective problem-solving skills
• Time management and prioritization abilities
• Dependability and accountability
• Adaptability and flexibility
• Ability to work independently and collaboratively
• Strong data entry and administrative skills
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1015 USD to 1100 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.