Virtual Medical Assistant- Front Desk Specialist Role Overview: We are currently seeking a Front Desk Receptionist to support our doctor, Home Care Nursing, in delivering exceptional patient care. As the first point of contact for patients, you will play a vital role in providing administrative support and ensuring smooth operations at the front desk. Role Details: Job Type: Full-time (Remote) Time Zone: Central Time, USA Shift Timings: Rotational Salary : Market Competitive + Short Term & Long Term Benefits Experience: 2-3 years in a relevant field Doctor's Specialty: Home Care Rursing Requirements: Proven Experience with Front Desk duties, answering patient calls. Proven Experience with Checking eligibilities and benefits. Proven Experience with Updating patient information on charts in EMR. Proven experience in front desk duties within US Healthcare system Strong communication and interpersonal skills to interact effectively with patients and colleagues. Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts. Experience with : Handling phone calls Experience with : Scheduling appointments. Experience with : Reschedule appointments Experience with : Answering queries Experience with : Fax / Emails Experience with : Ring Central Experience with : Home Care Nursing specialty Must be fluent in English This role offers a unique opportunity to support a Home Care Nursing remotely while contributing to the delivery of quality patient care. If you meet the requirements and are eager to make a difference in healthcare data management, we encourage you to apply.
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