VodafoneThree - Commercial Analytics Specialist

Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you’ll do

You’ll join Commercial Decision Support at a defining moment, as Vodafone and Three bring together their strengths to create the UK’s biggest mobile network provider. You’ll use data, commercial insight and curiosity to help shape smarter credit decisions, balancing customer needs, risk and sustainable growth. Your analysis will help us understand what’s driving bad debt and acceptance performance, and you’ll work with colleagues across the business to turn those insights into decisions that make a meaningful difference for our customers and our commercial performance.

• You’ll explore bad debt drivers, acceptance outcomes and Credit Risk strategy performance, turning complex data into clear recommendations that will help improve vetting and decisioning.
• You’ll build data-led commercial appraisals of Credit Risk strategies, considering profitability, customer impact, risk and long-term sustainability.
• You’ll help optimise Conditional Acceptance criteria and migration pathways, supporting outcomes that will work well for both our customers and the business.
• You’ll monitor Credit Risk initiatives and carry out post-implementation reviews (PIRs), helping us understand what’s working, what we’re learning and where we can improve.
• You’ll keep a close eye on less-than-12-month Max Exposure performance, spotting trends, emerging risks and opportunities and helping colleagues understand what they mean.
• You’ll bring the story behind the data to life, creating clear commercial narratives and insights that will support trading cycles, forums and decision reviews.
• You’ll partner with Commercial and Trading teams, providing thoughtful, consistent analysis of bad debt drivers and their impact on profitability.
• You’ll work collaboratively across Credit Risk, Trading and In-Life teams, bringing together different perspectives and helping create shared understanding around assumptions and decisioning.

Who you are

• You’ll bring experience in commercial analysis, credit strategy, risk management or performance analytics, whether that’s in telecoms or another relevant, data-rich environment.
• You’ll be comfortable working with large and complex datasets and will have experience with one or more tools such as SQL, Python, R, SAS or Databricks.
• You’ll combine commercial curiosity with analytical thinking, considering financial impact, customer outcomes and risk when exploring different options.
• You’ll bring knowledge or experience of vetting, acceptance, decisioning or credit policy frameworks, along with an openness to learn and develop as our organisation evolves.
• You’ll enjoy getting beneath the numbers, asking thoughtful questions, recognising patterns and translating your findings into practical insights.
• You’ll have experience reviewing the impact of initiatives, including through PIRs or similar approaches, and will use those learnings to help inform future decisions.
• You’ll enjoy building positive, collaborative relationships with colleagues across areas such as Risk, Trading and Product, valuing different experiences and perspectives along the way.
• You’ll be able to make complex information easier to understand, communicating clearly and bringing care, consistency and attention to detail to the work you’ll deliver.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree