Voice Network Operation Engineer

WHO WE ARE

We are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high‑performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines.

We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions.

We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development.

WHAT IT MEANS TO BE PART OF FASTWEB + VODAFONE

What will you find at Fastweb + Vodafone?

Our values—Spark Passion, Aim High, Stand True—guide our daily work.
Together, we create an environment where every person can make a difference.
Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level.

A community, not just a team — BELONGING & INCLUSION
You work in an open and collaborative environment where your ideas matter and differences are a strength.

Grow and make an impact — IMPACT
Continuous learning and development, meaningful feedback, constructive dialogue, and high‑impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark.

Feel good, work better — FLEXIBILITY & WELLBEING

You have smart working, a shorter workweek, “no clock‑in” and “yes to trust and goals.”
Your wellbeing and work‑life balance come before everything else.

We do things that matter — SUSTAINABILITY & CUSTOMER
Sustainable choices and a customer‑first approach: with our technology, your work has a real impact on Italy and on the future.

YOUR BENEFITS

A benefits package designed to support you at every stage of your life:

Growth and development

Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.

Flexibility and time for yourself

You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off.

Parenthood

Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.

Study and education

Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).

Wellbeing

Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.

Bonus and welfare

A performance bonus that you can convert into welfare benefits, with an additional company contribution.

WHO ARE WE LOOKING FOR?

At Fastweb + Vodafone, we are looking for a

for the Team

In Fastweb + Vodafone stiamo cercando un Voice Network Operations Engineer per la funzione Services Platforms del Team Technology&Security

Il tuo obiettivo è garantire un servizio voce impeccabile per i nostri Clienti attraverso la gestione e l'ottimizzazione delle piattaforme di telefonia fissa (Softswitch, SBC, Registrar).

In un ambiente dinamico puoi metterti alla prova e incrementare le tue competenze tecniche, collaborare strettamente con i team che gestiscono le componenti mobile (IMS, SCP) e di Rete Intelligente per garantire la perfetta integrazione dei servizi.

DESCRIZIONE DEL RUOLO

In qualita’ di Voice Network Operations Engineer le tue attivita’ e responsabilita’ saranno le seguenti:

• Gestire le piattaforme core di telefonia fissa (Softswitch Classe IV, IMS, SBC, Rete Intelligente)
• Supportare le attività di monitoring, change, release e security sui sistemi voce
• Garantire la continuità del servizio, intervenendo su anomalie evidenziate da allarmi, KPI e segnalazioni dei clienti
• Collaborare con il team di Cyber Security per la gestione degli incident e l'analisi delle vulnerabilità
• Partecipare a tavoli di progetto con ingegneria e fornitori per il rilascio di nuove architetture di rete, dallo sviluppo fino al roll-out

REQUISITI ESSENZIALI

• Laurea in Ingegneria delle Telecomunicazioni o discipline STEM
• Esperienza pregressa nella gestione di reti voce, in particolare su piattaforme di telefonia fissa
• Ottima conoscenza dei protocolli SIP
• Conoscenza dei Sistemi Operativi Linux/Windows e ambienti di rete (es. Cisco-like)
• Preferibile conoscenza di ulteriori protocolli (es. ISUP, Diameter, Camel, MAP) e di architetture IMS
• Preferibile esperienza pregressa in ruoli di Network Operations (NOC/GNOC)
• Disponibilità alla reperibilità
• Buona conoscenza della lingua inglese

Retribuzione annua lorda a partire da euro 37.000 + premio di risultato.

The final financial offer may exceed the indicated value and will be determined based on demonstrated skills, the level of autonomy, and the actual scope of responsibility assumed in the role.

OTHER INFORMATION

Contract:

Working Hours:

Applicable collective agreement (CCNL):

Telecommunications

WORK LOCATION

Preferred:

+ hybrid working model

We are committed to being an inclusive workplace and to ensuring equal opportunities regardless of gender, gender identity, sexual orientation, ethnicity, age, religion, or disability.

Welcome!

For us, employees are the key to success.

We invest in talent, we value those who put passion and competence into their work and we promote a motivating, inclusive and open to diversity corporate culture.

Your future starts here

Find the job or career that suits you best!

Build your career in an informal and welcoming work environment, in a climate oriented towards collaboration and respect and where we encourage innovative ideas to generate a tangible impact for us and our clients.

Discover your possibilities

You want to get involved and make your contribution.

You want to grow and embrace change.

You want to face ambitious challenges with courage and responsibility.

You want to make your voice heard.

What you do defines who we are