VP, Impact and Operations

NeighborWorks as a Company and an Employer

For nearly 50 years, Neighborhood Reinvestment Corporation, a congressionally chartered national nonprofit known as NeighborWorks® America, has strived to make every community safer and more prosperous. Our network of excellence includes nearly 250 nonprofits in every state, the District of Columbia, Puerto Rico, and on Native lands. NeighborWorks offers grant funding, peer exchange, technical assistance, evaluation tools, and access to best-in-class training as the nation’s leading trainer of housing and community development professionals. NeighborWorks network organizations build homes and apartments, expanding the supply of affordable housing in every community; provide financial counseling and coaching that increases self-sufficiency; encourage resident leadership; and collaborate with local stakeholders in the areas of health, economic development, employment, and education.

Caring for communities starts with caring for our internal community, our staff. Picture yourself in a collaborative and diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits. Start your career with NeighborWorks America and take advantage of our Staff Training and Education Program (STEP), designed to support continued learning and professional development. Our benefits are designed to support staff holistically, enabling them to give their best in both work and life.

We are a mission-based organization committed to building a high-performing work culture, guided by the following core values:

• We hold ourselves and each other accountable.

• We act with integrity.

• We lead with curiosity.

• We pursue excellence with courage.

• We respect, honor and celebrate each other.

• We collaborate with purpose.

Work at a Glance: Drive Grants, Performance, and Change

Position Summary:

The Vice President, Impact & Operations provides strategic leadership for the Field Operations Division's grants administration, operational effectiveness, performance management, organizational learning, and change management functions. The position leads the division's Impact & Operations team and is responsible for establishing the policies, processes, and systems that support effective execution of division priorities and stewardship of corporate resources. As a member of the division's leadership team, the Vice President serves as a strategic advisor on organizational effectiveness and change management in support of the division's goals, service to the NeighborWorks network, and engagement with key stakeholders

Essential Duties/Responsibilities:

1. Executive Leadership and Team management

- Participates fully as a critical member of the division’s leadership team in support of Field Operations Division strategies and goals.

- Leads the Field Operations Division Impact & Operations team, including direct supervision of Director, Grants Management, Director, Finance & Operations, and Project Manager, responsible for the division’s grantmaking, budgeting, procurement, purchasing, events planning/management, administrative support, and project management.

- Supports a “team of teams” approach within the Impact & Operations team and with colleagues across the Field Operations Division, to ensure shared expectations, goal-setting, and accountability in grants administration, operations, and project management.

2. Grant Administration, Fiscal Stewardship & Governance

- Oversees corporate grants administration, including management of the corporation’s approximately $95 million federal funds grants budget, and oversees grant-making activities for grant opportunities led by the Field Operations Division and works collaboratively with other divisions participating in the grant-making process. Assists the Senior Vice President in representing the grant processes and programs to internal and external stakeholders.

- Oversees budget activities for the Field Operations Division budget, including the federally appropriated grants fund budget.

- Maintains a system of regular review and updates of corporate policies, procedures, and relevant staff training resources relating to processes led by the division, including grants, affiliations, disaffiliations, and the NeighborWorks network charter agreement; including supervising staff responsible and collaborating with relevant internal and network stakeholders.

- Oversees the division's operational technology interfaces and business systems, including collaboration with Information Technology Services (ITS) and management of key internal and external platforms that support grants administration, performance management, operations, and service delivery.

3. Organizational Performance, Learning & Continuous Improvement

- Leads the development and implementation of strategies to intentionally support a system of reflection, evaluation, identification & capturing learnings, codifying tools, and enabling feedback loops to support a learning culture within the division, in partnership with division leadership.

- Directs and supervises the development, evaluation and revision of performance measures relating to the corporate, division, and department level scorecards for the Field Operations division.

4. Strategic Planning & Change Leadership

- Advises the Senior Vice President and colleagues across the division in effective change management practices to inform strategies and implementation across the division.

- Serves as a strategy resource for NeighborWorks network organizations to be tapped by network management team.

5. Cross-functional Collaboration & Stakeholder Engagement

- Collaborates closely with cross-divisional leadership of Finance, Financial Planning/Analysis/Contracts, Procurement, National Initiatives, Organizational Assessment, Evaluation Leadership & Peer Learning, Training, Public Policy & Legislative Affairs, and Corporate Strategy & Impact in support of corporate goals for responsible fiscal stewardship of resources, grantmaking, and service to the NeighborWorks network.

- Assists the Senior Vice President in representing the grant processes and programs to internal and external stakeholders.

6. Performs other duties as assigned.

Nature of Work Contacts:

· Oversees teams responsible for division’s operations and grantmaking, including three direct reports.

· Collaborates closely with the division’s leadership to ensure operational needs are met in a way that supports mission

· Collaborates closely with leadership and staff of the corporation’s Finance and Administration divisions in overseeing the division’s budgeting, procurement, purchasing, grantmaking, and change management efforts.

· Collaborates closely with NeighborWorks Office of General Counsel in overseeing regular updates of corporate policies within the division’s areas of responsibility.

· Collaborates closely with programmatic teams recommending grants.

· Represents NeighborWorks externally, including in national grantmaking organizations and with network leaders regarding annual grants opportunities.

Fiscal Responsibilities:

· Oversees the division’s procurement, and purchasing to ensure the division’s work is done in alignment with corporate fiscal policies and within the available budget.

· Oversees the division’s annual operating budget of approximately $800,000-$900,000

· Oversees the corporation’s annual consolidated grants budget of approximately $95 million of federal funds

Required Minimum Qualifications:

(a) Education: Bachelor’s degree in Business Administration, Finance, Public Administration, Nonprofit Management, Organizational Development, or related field. Applicable experience may be considered in place of education.

(b) Experience:

· Minimum of 12-15 years of progressively responsible experience in budget, finance, operations, grants administration, nonprofit leadership, and/or a related field.

· Minimum of 6 years of experience leading managers and professional staff within a complex organization.

· Experience with program development; program evaluation, and contract and budgetary management;

· Strong understanding of change management processes

· Experience with grantmaking, including grants administration and grants management systems

· Experience with organizational systems to support continuous learning and improvement, such as emergent learning

· Working knowledge of the ways, means, and sources through which public sector private sector, and/or philanthropic financing can be utilized for maximum positive impact on communities

(c) Licenses, Certifications:

(d) Competencies, Knowledge, Skills & Abilities:

· Skilled in strategic planning, goal setting, and tracking

· Whole-hearted embrace of NeighborWorks’ mission

· Excellent communication (verbal and written), and presentation skills

· Excellent interpersonal skills

· Highly collaborative, facilitative leader, with a drive for decisive results

· Demonstrated capacity for independent judgment and sound decision-making in diverse and complex organizational environments

· Ability to foster trust, credibility, and cohesive teamwork among persons of diverse talents, backgrounds, and perspectives

· Flexible and adaptive

· High level of integrity, honesty, and respect for others in both business and personal relationships

· Keen, analytical problem-solver

· Positive, energetic

· Comfortable working in a fast-paced working environment

· Hands-on, willing to do whatever it takes to get the job done

(e) NeighborWorks America Staff are expected to demonstrate excellence in the following:

· Sensitivity to racial, gender, sexual orientation and cultural differences

· Effective, respectful, and timely communications with internal and external stakeholders

· Listening effectively, seeks and accepts feedback

· Analytic, thoughtful and strategic thinking

· Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization

(f) Technology: Proficient in computer usage, Microsoft Office, and its applications

Preferred Qualifications:

· Advanced degree in business, finance, public administration, nonprofit management and/or relevant practitioner experience preferred.

· Experience in affordable housing, community development, nonprofit management or related areas

· Experience with organizational systems to support continuous learning and improvement, such as emergent learning

Working Conditions:

(a) Travel: Ability to travel, including overnight trips; approximately 30%

(b) Physical/Sensory Demands: Fast paced, remote working environment, extensive computer use

(c) Remote

Salary Range: $157,000 - $167,000

The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate’s qualifications/professional experience.

Special Provisions: N/A

Requisition Close Date: November 27, 2026, 5 p.m. ET

The use of artificial intelligence (AI) tools is strictly prohibited as candidates seeking employment with NeighborWorks America engage in our interview process. Prohibited uses of AI include but are not limited to, drafting and submitting misleading resumes, using or referencing AI-produced answers during any portion of our interview process, or using an AI notetaking tool. Candidates are welcome to take notes, but using AI is not permitted. Prohibited use of AI during the interview process will result in immediate disqualification. In compliance with the American with Disabilities Act, NeighborWorks America will consider reasonable accommodations requested by candidates seeking employment with our organization.