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VP, Information Technology

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United States
Work type
Hybrid
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VP, Information Technology
HYBRID POSITION | ONSITE THREE DAYS A WEEK AT JOSTENS’ CORPORATE OFFICE (MINNEAPOLIS, MN)
JOB TYPE: Full time
ABOUT YOU:
The Vice President of Information Technology is accountable for enterprise IT strategy, platform delivery, and operations, ensuring technology reliably supports business growth, efficiency, and transformation. This role leads core IT functions—applications, infrastructure, cloud, security, and service delivery—while advancing the organization’s use of AI, analytics, and automation in a governed, secure, and privacy‑by‑design manner.
The VP IT ensures that AI and data‑driven capabilities are embedded into enterprise platforms and operations, improving productivity and insight without compromising data privacy, protection of sensitive information, regulatory compliance, or operational stability.
YOU WILL:
  • IT Strategy & Enterprise Leadership

    • Define and execute the enterprise IT strategy aligned with business priorities and transformation goals.
    • Balance modernization, innovation, cost discipline, and operational resilience across the IT portfolio.
    • Advise executive leadership on technology risk, investment trade‑offs, and long‑term platform direction.
  • Platforms, Applications & Operations

    • Own enterprise applications, infrastructure, cloud platforms, integration, and IT service management.
    • Ensure availability, performance, scalability, and cybersecurity across all technology environments.
    • Lead modernization initiatives that enable automation, analytics, and AI‑assisted capabilities within core systems.
    • Oversee third‑party vendors and technology partners, ensuring adherence to security and privacy standards.
  • AI, Automation & Advanced Capabilities

    • Enable and operationalize AI, machine learning, and intelligent automation within enterprise platforms and IT operations, focused on clear business value and readiness.
    • Oversee deployment, reliability, and security of AI‑enabled platforms and tools as part of the broader IT estate.
    • Partner with Digital, Data, Product, and Business leaders to transition AI initiatives from experimentation into supported, production services.
    • Drive pragmatic use cases such as AI‑assisted development, testing, service management, analytics, and process automation.
  • Data Privacy, Protection & Responsible Use

    • Establish and enforce data privacy and protection controls across all IT systems, platforms, and AI‑enabled solutions.
    • Ensure AI and analytics solutions adhere to principles of privacy‑by‑design, data minimization, access control, and auditability.
    • Partner with Legal, Privacy, and Security leaders to ensure compliance with applicable privacy regulations, contractual obligations, and internal policies.
    • Prevent unauthorized, unmanaged, or high‑risk use of AI or data through clear standards, monitoring, and enforcement.
  • Governance, Risk & Security

    • Establish and enforce IT and AI‑related governance, architecture standards, and operating policies.
    • Integrate AI, automation, and data risks into the broader enterprise risk and security management framework.
    • Identify, manage, and escalate material technology, privacy, and AI‑related risks to executive leadership.
  • Service Delivery & Stakeholder Experience

    • Operate IT as a reliable, service‑oriented partner to the business.
    • Use metrics, automation, and continuous improvement to improve quality, speed, and cost of IT services.
    • Ensure strong end‑user experience across corporate and operational environments.
  • Talent & Organization

    • Build and lead a high‑performing IT organization with strengths in engineering, operations, cloud, security, and data platforms.
    • Develop leadership and technical talent capable of working responsibly with AI and sensitive data.
    • Foster a culture of accountability, operational excellence, and disciplined innovation.
  • SUPERVISORY RESPONSIBILITIES – In any job with supervisory responsibilities, the following are an explicit part of the incumbent’s responsibilities and essential functions:

    • Lead and manage IT senior leaders across applications, infrastructure, cloud, security, data, and service delivery
    • Set performance expectations, goals, and priorities for the IT organization
    • Hire, develop, evaluate, and retain IT leadership and management talent
    • Own workforce planning, resource allocation, and succession planning for IT
    • Delegate authority while retaining accountability for delivery, risk, and compliance
    • Enforce IT, security, data privacy, and AI governance standards across teams
    • Resolve escalated personnel, performance, and operational issues
    • Oversee internal teams and managed service / vendor resources supporting IT services
    • Foster a culture of accountability, operational excellence, and responsible innovation
YOU HAVE:
  • 15+ years of progressive IT leadership experience in infrastructure, Security, Data Privacy, Web Site Development, Data Architecture, and Business Systems with demonstrated leadership in process improvement and optimization
  • Proven ownership of enterprise platforms, infrastructure, security, and IT operations.
  • Hands‑on experience enabling AI, analytics, or automation within governed, privacy‑sensitive environments.
  • Strong executive communication and stakeholder‑management skills.
  • Prior VP‑level or equivalent senior IT leadership role.
  • Experience integrating AI capabilities into ERP, customer, data, or operational platforms.
  • Demonstrated ability to balance innovation with security, privacy, and regulatory requirements.
  • Demonstrated ability to interface with all levels of senior management and work collaboratively with multiple stakeholders in a fast-paced environment
  • Demonstrated strategic, analytical and problem-solving skills, with proven ability to derive insights from data, communicate those insights to a diverse audience, and make recommendations for improvements
  • Strong verbal and written communication skills
LOVE WHERE YOU WORK:
  • We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
  • We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
  • We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
  • We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
  • We care about your development. We support tuition reimbursement after 6 months of service.
  • We believe in pay transparency. The salary range is $XX to $XX with annual bonus eligibility.
APPLICATION DEADLINE:
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
ALL ABOUT TECHNOLOGY:
Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Technology Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

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