As the VP, Loyalty — Tremblr Travel, your primary responsibility is to develop, maintain, and continually enhance an innovative, tech-forward loyalty and rewards program. Work with c-leadership to develop, maintain and continually improve an innovative rewards program. Monitor metrics and develop new ones that support decision making, improve campaign performance, and guide design of new initiatives based on observed emerging trends and technologies. Closely oversee campaign specialist(s) to ensure execution of efforts. Manage activation plan that outlines the vision for bringing customer relationships to life. Explore innovative and progressive ideas to enhance the program and increase participation. Develop loyalty program rules, procedures and operations and ensure they are understood by all stakeholders. Provide input, guidance, and goals for resort loyalty communication strategies. Manage a holistic customer acquisition approach that utilizes all available channels. Coordinate with Brand Marketing on updates to advertising/marketing strategy that clearly illustrate the customer benefits and value proposition of participating. Assist with the development of partnerships that maximize customer acquisition and member activity. Some of our competitive benefits 💸 Competitive Compensation: We pay the best because we expect the best. You'll also be eligible for an annual bonus or sales commissions. 🏝️ Unlimited PTO: We actually mean it. Unlimited time off and an annual winter shut-down, we know how important it is to relax. 💊 Healthcare Coverage: Up to 100% healthcare cost coverage, as well as fertility, adoption, and surrogacy options. 🌍 Fully Remote : We embrace remote, asynchronous work, hiring talent globally without traditional offices. Our promise to you: Tremblr is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation or marital status.
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