VP of Operations

Install the Engine. Scale the Machine. This is not a typical “Head of Ops” role. This is a scale inflection role. Emailable has been built founder-led. Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine. If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading. If you want comfort, skip this. What We’re Building Emailable powers high-volume senders who live and die by inbox placement. Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed revenue. We’re becoming the verification + deliverability infrastructure layer for that ecosystem. This role is about making revenue predictable while we scale aggressively. What You Own You own the revenue engine. Not meetings. Not culture slides. Not “alignment.” Revenue. Specifically: Forecast accuracy (±10%) Pipeline discipline Net Revenue Retention Gross churn reduction Enterprise expansion Revenue visibility across the org You will run: Sales Customer Success RevOps Support If revenue misses, it’s on you. If we scale hard, you’re the architect behind it. What This Role Is Not Not corporate COO Not process theater Not a founder babysitter Not maintenance mode We want a builder. Someone who has: Cleaned up messy CRMs Killed fake optimism in forecasts Reduced churn in usage-based SaaS Installed discipline in scrappy teams Worked directly with a driven founder If you’ve only operated inside polished enterprise orgs, this likely isn’t for you. What Success Looks Like By Day 90 Clean forecasting system Clear segmentation You running revenue meetings Founder removed from operational noise By 12 Months Revenue predictable Enterprise motion repeatable NRR strong and stable Internal execution tight Long-Term Scale toward eight figures Revenue leadership under you installed Infrastructure-level positioning in Media & Publishing Who Thrives Here You might be: A VP Revenue at a growth-stage SaaS who’s capped A Head of RevOps already doing CRO-level work A COO at a scrappy martech company A former founder who learned revenue discipline the hard way You are: Calm under pressure Direct Comfortable challenging a CEO Obsessed with numbers Energized by growth Fully Remote Work Work from anywhere. We’re a globally distributed team that optimizes for deep work, autonomy, and output, not office hours. Competitive Compensation Strong base salary + performance bonus. We pay for talent and expect high ownership in return. Flexible Time Off We operate like adults, take time when you need it. No complicated policies, no counting days. Family-Friendly Policies We support parents with: Paid parental leave Flexible schedules Real understanding of life outside work Mental Health & Wellness Support We encourage sustainable work (not burnout) and provide access to wellness stipends or services to keep you performing at your best. Annual Home Office & Productivity Budget Upgrade your setup - monitors, keyboards, software, whatever helps you work better. Professional Development Budget for: Courses Certifications Conferences Books Anything that helps you grow into a future COO-level operator. Cutting-Edge Tech Stack Work with a modern toolset and help shape how our internal systems evolve. High-Trust, No-Bureaucracy Culture No politics. No red tape. Just smart people working together to build something meaningful. Final Filter If you want stability and incremental growth, this isn’t for you. If you want to build the revenue machine behind a category-defining infrastructure company, you'll figure out how to get in touch with me.