VP/SVP, Client Services - Promotional Medical Education

Location: US | Tri-State Area Preferred | Hybrid or Remote
Travel: Up to 30%, depending on business need

The Opportunity

We’re looking for an accomplished VP/SVP, Client Services to take on a highly visible leadership role within our Promotional Medical Education business.

This is more than leading accounts. You’ll own a significant book of business, serve as a senior strategic partner to pharmaceutical clients, develop high-performing teams, and directly influence growth and profitability.

You’ll lead complex promotional medical education programs, including KOL engagement, peer-to-peer initiatives, and HCP engagements, while identifying opportunities to expand existing partnerships and build new ones.

For a leader who thrives at the intersection of client partnership, commercial growth, people leadership, and medical education, this is an opportunity to have real ownership and impact.

What You’ll Do

• Own senior client relationships, serving as a trusted strategic partner to key pharmaceutical decision-makers.
• Lead a significant portfolio of business across multiple accounts and cross-functional teams.
• Set the strategic direction for client relationships while providing counsel, insights, and solutions that drive client and brand success.
• Oversee the delivery of high-quality Promotional Medical Education, KOL engagement, peer-to-peer, and HCP programs.
• Own the P&L for your business, including approximately $5MM–$10MM+ in annual contract revenue.
• Drive organic growth by identifying and converting opportunities within existing client relationships.
• Partner on new business opportunities, including proposals, pitches, and presentations.
• Ensure programs are strategically relevant, scientifically sound, on time, and financially successful.
• Lead, coach, and develop Account Directors and multidisciplinary teams.
• Partner with executive leadership on forecasting, resourcing, profitability, and continued business growth.

What You’ll Bring

• Bachelor’s degree.
• 12+ years of medical education experience, including 5+ years in senior-level account or client leadership.
• Strong Promotional Medical Education experience supporting pharmaceutical clients.
• Experience leading KOL engagements, peer-to-peer programming, and HCP initiatives.
• Proven success managing a P&L and significant book of business.
• Demonstrated ability to grow existing accounts and develop new client opportunities.
• Strong relationships with senior pharmaceutical client decision-makers.
• Experience leading proposals, pitches, and strategic client presentations.
• Strong commercial judgment, strategic thinking, and executive presence.
• Proven ability to lead, motivate, and develop high-performing multidisciplinary teams.
• Excellent communication and relationship-building skills.
• Ability to travel as required, up to 30%.

Why This Role?

This is an opportunity to have real ownership and influence.

You’ll lead important client partnerships, shape the direction of a meaningful portfolio, develop talented teams, and play a direct role in growing our Promotional Medical Education business.

If you’re a senior medical education leader ready to lead a business, not simply manage accounts, we’d love to hear from you.