FM
Warranty Coordinator
- Hiring from
- Hungary
- Work type
- Hybrid
- Posted
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Ford Business Solutions is looking for a
Warranty Coordinator
to join our Ford Customer Service Team in our Szentendre office.
What will be your roles and responsibilities?
Location: Szentendre
Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply.
Warranty Coordinator
to join our Ford Customer Service Team in our Szentendre office.
What will be your roles and responsibilities?
- Manage warranty hotline – dealer/Importer warranty request handling, supporting claim submission, liaising with the assessors.
- Handling & managing prior approval request (PAR); in case of escalation, cooperation with Technical Hotline
- Warranty training preparation and presentation about processing, claim submission, correction and tracking
- Warranty manual & Warranty policy procedure update
- Determine parts impo-cost in EDM; and warranty labor revision in cooperation with European Warranty Office (EWO)
- Cooperation with the Warranty Audit department if needed
- Monitoring dealer’s warranty performance, claim submission, claim types
- Reporting e.g. FSA performance, repair type etc.
- University or College Degree, preferably in mechanical engineering
- Technical knowledge, automotive experience
- Active Driving license for cat. B
- At least 2-3 years work experience in technical field
- Fluent written and spoken English, other languages are welcome
- Good communication skills, proactive (!) personality, ability to work individually
- PC skills
- Being part of a fully supportive, collaborative, and dynamic team
- Hybrid working model with 4 days on-site/week
- Continuous challenges and great opportunities contributing to your professional development and next career step at one of the largest automotive company in the world
- Cafeteria – Benefits package
- As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days
- Shuttle bus service between local train station (Békásmegyer – HÉV) and the office
Location: Szentendre
Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply.
