Work From Home - SALES TRAINING MANAGER - URGENT

Position: Growthbacker

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About the Role

The Growth Training Manager is responsible for designing, delivering, and optimizing training programs that equip sales professionals with the skills, knowledge, and confidence to exceed performance expectations. This role plays a key part in onboarding new hires, reinforcing sales techniques, and developing targeted learning paths based on performance data and business goals.

The ideal candidate is a dynamic facilitator, strategic thinker, and passionate coach who thrives on helping others succeed in a fast-paced, metrics-driven sales environment.

Key Responsibilities

Talent Bench Development

• Build and maintain a dynamic bench of pre-qualified, high-potential candidates for future leadership opportunities.

Scorecard Analysis & Training Calendar Development

Regularly review individual and team sales performance scorecards to assess trends in key areas such as:

• Cold calling effectiveness
• Appointment setting conversion rates
• Follow-up consistency and client engagement
• Sales presentations and objection handling

Use insights from scorecards to prioritize training needs and develop a dynamic, monthly and quarterly training calendar.

Collaborate with the Director of Growth Training and Training Managers to ensure timely intervention and reinforcement of critical skills.

Daily Role Play Facilitation

Facilitate daily role play sessions and Hyperbound skill enhancement training to improve:

• Script delivery
• Objection handling
• Call confidence
• Appointment conversion techniques
• Appointment Setting and Lead Follow Up
• Business Evaluation Call Role Plays
• Hyperbound sales performance drills

Adapt role play formats based on team needs, new scripts, product updates, and sales campaign objectives.

Curriculum Design & Continuous Improvement

• Evaluate and continuously refine the sales training curriculum based on real-time performance data, feedback, and evolving sales strategies.
• Update content and training modules related to prospecting, qualification, lead nurturing, presentations, and closing techniques.
• Integrate scorecard metrics directly into training content to ensure real-world application and outcome alignment.

Sales Onboarding & Skill Development

• Lead the design and delivery of onboarding programs for new sales hires to reduce ramp-up time and ensure process mastery.
• Embed coaching and reinforcement practices into the post-training experience.

Team Leadership & Cross-Functional Collaboration

• Lead and mentor Trainers to ensure alignment with performance goals.
• Partner closely with the Director of Growth Training and Training Managers to align training with business objectives and operational demands.

Training Impact & Reporting

• Measure and report the impact of training programs through KPIs such as productivity, appointment rates, sales velocity, and close rates.
• Continuously collect feedback from trainees to evolve the learning experience and improve results.

Call Listening & Performance Assessment

Listen to recorded sales calls from Growth Apprentices to evaluate:

• Script adherence
• Objection handling
• Rapport-building

Call structure, tone, and overall professionalism

Document call quality findings and use them to guide individual and group coaching plans.

Strategic Sales Execution

• Translate company vision into actionable sales strategies, initiatives, and goals across the organization.
• Drive execution through well-defined KPIs focused on appointment setting, conversion rates, outbound outreach, and revenue growth.
• Monitor weekly scorecards and pipeline health reports to ensure alignment with objectives and address performance gaps proactively.

Performance Management & Culture

• Set clear expectations for team performance and maintain a culture of excellence, accountability, and continuous improvement.
• Foster collaboration and synergy among direct reports to ensure consistent leadership standards, coaching practices, and client engagement across the board.
• Champion a coaching-driven sales culture where team members invest in skill-building and team morale.