Workday Administrator

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

Qualifications

• Preferred: Bachelor’s degree in one of the following: Computer Science, Information Management, Statistics or Mathematics
• Minimum: One life-cycle implementation of Workday, including workflow development and integrations with external benefit providers.
• 3+ years of experience with HRIS/ERP systems providing functional and technical guidance to support a recent and ongoing Workday implementation.
• Preferred: 1-3 years of experience in Workday and/or PeopleSoft (HRIS/ERP platform now owned by Oracle)
• Preferred: Experience with Salesforce.com/Force.com platform and Jitterbit (integrations application)
• Excellent problem solving, analytical and troubleshooting skills
• Proven communication skills, with well-developed verbal, written and presentation ability
• Strong work ethic, intellectual curiosity, good judgement, mature and positive attitude

Essential Functions/Areas of Accountability

Responsible for supporting the implementation of Workday, which includes conversion from an existing system. Assists in determining organizational needs for system implementation and upgrades. Support maintenance of Workday configuration, including setup and functional configuration. Support maintenance of Workday including business processes and role security, based on Human Resources needs. Must maintain confidentiality, avoid conflict of interest and adhere to compliance/HIPAA standards administered under HR/Operations. Compile data analyze data and/or create custom reports on employee productivity, attendance records, attrition, employee benefits, workforce development, compensation information as it relates to HR requests.

Work closely with business team members in supporting all Workday technical functions to facilitate effective business solutions and provide knowledge transfer of system functionality to Business Process Managers, Super Users, Subject Matter Experts, and end users. Work closely with developers, both internal and external, to define programming requirements and test programming solutions. Develop technical expertise in various Workday technologies, including but not limited to, system performance, environmental and architectural troubleshooting. Provide the Chief Information Officer and Human Resources Department with status updates and keep them apprised of overall project status. Responsible for collaborating with cross-functional teams to identify and determine solutions and/or workarounds for technical issues. Review software updates and releases and assist with testing as required. Support upgrades, interfaces to other core business systems, interfaces to external systems, and helping to define and support IS processes. Ensure all configuration updates follow proper procedures and workflow in order to comply with internal audit requirements. Work closely with end users to prioritize and manage completion of support tickets. Track and report support metrics Leverage business knowledge to identify opportunities for process improvements. Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including workflow, reports, interfaces, conversions, enhancements, and forms. Assist in resolving user how-to questions and develop training documentation as necessary to minimize re-occurrences of user error. Log, route and manage support requests in ticket tracking system. Configure and administer security in compliance with policies and procedures. Accountable for the maintenance of system security. Document and control all changes made to productions systems via change control process. Manages the system configuration, data audits and corrections, and introduction of new functionality of the Workday system.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

Professional Case Management is an Equal Opportunity Employer.

Mission & Values

At Professional Case Management (PCM), our mission drives us. We have a growing team of over 4,000 employees who are passionate about delivering care that enhances the quality of life of clients in the most healing of environments – the home. We believe that aligning genuine, caring team members with this purpose is life-changing for our clients, customers, and teammates alike. And it’s our goal to consistently stretch ourselves – and the organization – to ensure we’re always learning, growing, and elevating our standards of service.

In everything we do, we share a strong set of core values: We Work As A Team, We Do The Right Thing, We Figure It Out, We Pursue Growth, and We Take Ownership.

About Us

PCM has been an industry leader in delivering specialized in-home care and other services to clients for over 30 years. Our Home Care division is the nation’s premier Home Healthcare provider to former nuclear weapons and uranium workers, upholding the highest standards of care through accreditation by the Accreditation Commission of Health Care (ACHC).